The cell is an art. If you want to do this. You should not have these skills.
- Ability to speak. The water power here. I do not have any content. Not to say that the same people every August. You need to have the art of communicating to the people you're selling to them. We need him at that time, he says he wants nothing to do or not do you sell any product or service. Is in his interest. The product was subjected. If there is no need to replace what he has always asked to be quiet is a must. We sell to different people. Not a bad one.
- To create persuasive. Both words and actions. I also participated, as well as persuasive. Apply sunscreen to clean the bath for me, but white people as black bear. It would be contrary to the feeling. I need to convince potential in speech communication and listening wards wards at the Hakhay or threatened or is not to convince people to buy or view. We tend to sell first. This so ...
- The marketing of the products that you sell it. Who are the target audience. What are the target audience will be able to use your product or service you are selling. There are no other targets. To the marketing of products with the focus on sales to that group.
- Have high self-confidence. Not susceptible to failures. Offering the most. It was a few times. It results in a failure .. So believe in yourself, therefore, extremely important. The reason for his encouragement and motivation to sell. The idea of the sale, so I need to merge with the frustrated. It's a disappointment to force extra time to sell. The disease is not frustrated. If you can get rid of it often. You will be immune to the disease are supplied by default.
- Closing the sale is. By offering the buyers satisfaction. You can not force them to close sales. Offer was sincere, it is way better. Forcing them to buy. There are many books you have read on this subject. I am not an expert with a ...
- Create a Connection to customers both old and new. Not far away and long gone. Do not follow too. And to socialize.
This will give you if you have a successful career in the post.
Monday, July 23, 2012
The concept of management.
Potential of the organization with the potential of working people.
Potential of workers dependent on their supervisors.
Their supervisors based on accumulated experience.
Experience of implementation and action.
View of the new administration will give priority to employees at different levels. The need to ensure that the organization really needs. What people want to work. Supervisors need. What do you want. To find common ground and mutual benefit.
I fully believe that one is. All tend to benefit from it as well and if any of the benefit that it does not let others have some benefits. That marked the beginning of failure of conscience, as if working on their interests unilaterally. I do not have the opportunity to progress or to be fired again on the other hand, the owners unilaterally to seek benefits. The workers want the energy to work out. I think that's enough money to pay them. That was the media. The quality is not that he used to make. This is the origin of the idea that I hold to that. The compatibility of the two groups will have to pay benefits to the Plan has been said and seize too much.
Owners do not want to develop. I think it is wasteful to teach employees. They will leave the organization to compete with it or go out of their own work. The traditional concept of management. The concept of self organization, because it will not increase the development of the original owners. Most people are unaware that the organization really does. Not perceive the need of the employee's ability and the capacity of people to work efficiently. Modern management theory. We focus on developing the potential to turn these weaknesses, the most.
I believe the one that everyone has their good points. Similar to those of other departments that perform poorly at work or worse, it also has the best features of its own. The organization can be developed. The more potent. This depends on the perspective of the management and use of a person. But it is not used. It is the University Technology Fri afternoon The psychologist has to get along well with the observations of the strengths and weaknesses to better understand the life of each and have a strategy to manage the person to function at maximum efficiency as much as possible. he can.
The basic idea of that. Everyone has the ability to use depending on whether or not he is the only I like to stick a pencil. He can make a pencil stick to making money for his or her business and the importance of a pencil, stick with it really is. But people do not see that the pencil is important in itself in its own capacity. But back to the pen, which has even more disadvantages ...
Potential of workers dependent on their supervisors.
Their supervisors based on accumulated experience.
Experience of implementation and action.
View of the new administration will give priority to employees at different levels. The need to ensure that the organization really needs. What people want to work. Supervisors need. What do you want. To find common ground and mutual benefit.
I fully believe that one is. All tend to benefit from it as well and if any of the benefit that it does not let others have some benefits. That marked the beginning of failure of conscience, as if working on their interests unilaterally. I do not have the opportunity to progress or to be fired again on the other hand, the owners unilaterally to seek benefits. The workers want the energy to work out. I think that's enough money to pay them. That was the media. The quality is not that he used to make. This is the origin of the idea that I hold to that. The compatibility of the two groups will have to pay benefits to the Plan has been said and seize too much.
Owners do not want to develop. I think it is wasteful to teach employees. They will leave the organization to compete with it or go out of their own work. The traditional concept of management. The concept of self organization, because it will not increase the development of the original owners. Most people are unaware that the organization really does. Not perceive the need of the employee's ability and the capacity of people to work efficiently. Modern management theory. We focus on developing the potential to turn these weaknesses, the most.
I believe the one that everyone has their good points. Similar to those of other departments that perform poorly at work or worse, it also has the best features of its own. The organization can be developed. The more potent. This depends on the perspective of the management and use of a person. But it is not used. It is the University Technology Fri afternoon The psychologist has to get along well with the observations of the strengths and weaknesses to better understand the life of each and have a strategy to manage the person to function at maximum efficiency as much as possible. he can.
The basic idea of that. Everyone has the ability to use depending on whether or not he is the only I like to stick a pencil. He can make a pencil stick to making money for his or her business and the importance of a pencil, stick with it really is. But people do not see that the pencil is important in itself in its own capacity. But back to the pen, which has even more disadvantages ...
Sees his job.
The question will not let me. This is not to say that. I can not name. I did not put my name down. The question is whether ...
"The employees contended that the people less inclined to do, while others will do as well as by supervisors. How do I do with it ".
The employees contended that, I think it works well on all the factors which most employees have contended for by the state. But in most cases. The employees contended that there are four major components are.
A. Got his job because of the gap is not strong. That his company has taken advantage of, such as the Company's Job Description (JD), which it could be that strong. Each one must do what. When a new job. I took up his new role with the alleged weaknesses of JD. JD is not responsible for any make or do not specify that he must do that now.
Two. His job due to chance. Indulge his boss too much or not enough, he said that he would not say that I do. Until he felt. I do not. The boss made me do.
Three. His job due to chance. Sense of his own. He received no salary for the work he is doing. He will only work he was assigned to the first only. Employees who are feeling this horrible and need to create a strong incentive to make his views in a positive way to work. Which in most cases. People who think like this. Will not survive.
Four. Got his job. For some reason I can not help part-time job working as a school to work etc..
Contended that his work, whether caused by any circumstances. Should be adjusted to new attitudes. This is not an easy boss, usually the people most likely to work at all. That would not have to put up with the work of subordinates to the limits as well. Some people soak the pickles boss the work of this type. The loss of time and money. Some people try to change these attitudes, but most of his men. Failure to meet the ...
I've had a problem with this work. The decision of the majority. A dispute over a new job, but he will be well cared for. What I do now is to build the capacity of the heart to explain that he worked very hard to work up. Management is to make him look better in terms. , Respectively. During that time. I have no right to make decisions and to manage it in conjunction with the birth of our being together. I told him, in any form. He warned in any form. He would not believe what I was trying to make his hair to buy him two years to the normal salary. Trying to find a job he likes to do, but then everything was back as he was not willing to do new things that I do not add anything. When they're satisfied with the work. Let him do as much as his salary for his work, it is lower than the rate of cost of living. While his friends. The more progressive. Has been published. I was promoting, but he returned to the original position and duties, which would give him increased responsibility to promote the later. What he came up. However, he said. "I work to promote the first. How to make money. I do this .. "The words I never thought that. His subordinate. I will say this, but I plan to teach the future of every advance, respectively. The first will be the best and I trust his own heart attack himself. This is a bad lesson for him as he was, he began to build the team was leaning to his negative attitude. In my view, very good. The behavior is often a warning. This is what he built the pressure on him and he was very depressed. He was resigned to the new. But to do so in a way that I taught him in here. To start a new one. Instead, after three or five or more and get that. He had to leave again. Habits of his own that came up. The early works like "The money just does just this," the concept of the company. Does not ...
Back to the present. Work of this team, I have been or might be, but I disagree. I formatted the new date, if the problem was linked to his work. I have a job to do and how to determine this is clearly the date, time or date is not to squeeze them. But let him do it comfortably, and explain to him how. Other special functions. They are responsible. I served as the only function that works with me all the time and nobody has to live comfortably. Without additional development. I started to reduce the role of JD, but the role of The dedication of the people is increasing. Reward for what they are doing more than ever. Focus on the team. Award-winning team. I do not get it. I do not have to become a black sheep. When changing the nature of this organization. The decision will result in fewer jobs. However, most of the time he works on it ...
In the case of the questioner, I think the extra work. Outside of normal hours. Than normal. He may be referring to his responsibilities at home that can not address the problem of late, of course, have to ask him that. Why did not he able to stay late. Work than the original, which I think must be the case if the extra work that must be late, but he can not help it. I let him come to work in ordinary time. He was in the works, the more I see of you who asked how I described it above. I managed to get younger people do. If at the time that he was responsible for it. He was fully responsible. He was the only standard, but if more than one standard. Superior standard. It works well as a salary position, whether at work. To honor people who have encouraged him to keep it.But how does that fit with the environment and the staff is ...
"The employees contended that the people less inclined to do, while others will do as well as by supervisors. How do I do with it ".
The employees contended that, I think it works well on all the factors which most employees have contended for by the state. But in most cases. The employees contended that there are four major components are.
A. Got his job because of the gap is not strong. That his company has taken advantage of, such as the Company's Job Description (JD), which it could be that strong. Each one must do what. When a new job. I took up his new role with the alleged weaknesses of JD. JD is not responsible for any make or do not specify that he must do that now.
Two. His job due to chance. Indulge his boss too much or not enough, he said that he would not say that I do. Until he felt. I do not. The boss made me do.
Three. His job due to chance. Sense of his own. He received no salary for the work he is doing. He will only work he was assigned to the first only. Employees who are feeling this horrible and need to create a strong incentive to make his views in a positive way to work. Which in most cases. People who think like this. Will not survive.
Four. Got his job. For some reason I can not help part-time job working as a school to work etc..
Contended that his work, whether caused by any circumstances. Should be adjusted to new attitudes. This is not an easy boss, usually the people most likely to work at all. That would not have to put up with the work of subordinates to the limits as well. Some people soak the pickles boss the work of this type. The loss of time and money. Some people try to change these attitudes, but most of his men. Failure to meet the ...
I've had a problem with this work. The decision of the majority. A dispute over a new job, but he will be well cared for. What I do now is to build the capacity of the heart to explain that he worked very hard to work up. Management is to make him look better in terms. , Respectively. During that time. I have no right to make decisions and to manage it in conjunction with the birth of our being together. I told him, in any form. He warned in any form. He would not believe what I was trying to make his hair to buy him two years to the normal salary. Trying to find a job he likes to do, but then everything was back as he was not willing to do new things that I do not add anything. When they're satisfied with the work. Let him do as much as his salary for his work, it is lower than the rate of cost of living. While his friends. The more progressive. Has been published. I was promoting, but he returned to the original position and duties, which would give him increased responsibility to promote the later. What he came up. However, he said. "I work to promote the first. How to make money. I do this .. "The words I never thought that. His subordinate. I will say this, but I plan to teach the future of every advance, respectively. The first will be the best and I trust his own heart attack himself. This is a bad lesson for him as he was, he began to build the team was leaning to his negative attitude. In my view, very good. The behavior is often a warning. This is what he built the pressure on him and he was very depressed. He was resigned to the new. But to do so in a way that I taught him in here. To start a new one. Instead, after three or five or more and get that. He had to leave again. Habits of his own that came up. The early works like "The money just does just this," the concept of the company. Does not ...
Back to the present. Work of this team, I have been or might be, but I disagree. I formatted the new date, if the problem was linked to his work. I have a job to do and how to determine this is clearly the date, time or date is not to squeeze them. But let him do it comfortably, and explain to him how. Other special functions. They are responsible. I served as the only function that works with me all the time and nobody has to live comfortably. Without additional development. I started to reduce the role of JD, but the role of The dedication of the people is increasing. Reward for what they are doing more than ever. Focus on the team. Award-winning team. I do not get it. I do not have to become a black sheep. When changing the nature of this organization. The decision will result in fewer jobs. However, most of the time he works on it ...
In the case of the questioner, I think the extra work. Outside of normal hours. Than normal. He may be referring to his responsibilities at home that can not address the problem of late, of course, have to ask him that. Why did not he able to stay late. Work than the original, which I think must be the case if the extra work that must be late, but he can not help it. I let him come to work in ordinary time. He was in the works, the more I see of you who asked how I described it above. I managed to get younger people do. If at the time that he was responsible for it. He was fully responsible. He was the only standard, but if more than one standard. Superior standard. It works well as a salary position, whether at work. To honor people who have encouraged him to keep it.But how does that fit with the environment and the staff is ...
Life is an investment.
Contributed by Dr. Mei W. Varakorn house.
Success in life, I think most people who do not have to come from the investment. While still a child. If you have invested in school to finish college. Opportunity to succeed in life is reduced to a Key Success Factor or the heart to succeed in a child is quite clear. You need to concentrate on learning to do well in school as well. Studies in this field are in demand and opportunities to pursue a career in the future is wide open.
During the first 10 years of operation. We need to work. Learn what works and profound. Do not expect to make money out of working hours. We are investing to build capacity in a professional or an executive. This will enable us to make money to double in the future, many people devote time to the work that I forget about other areas may have less importance, but gradually the focus is on the rise over time. and he was older.
Life in general is important that we take. I think that is equipped with a 4 -5 main subject matter of the course is to run the second is to invest to achieve financial stability and / or wealth in the third it is a matter of health. quality of life, do not have to be satisfied under the condition that 4 is a matter of entertainment to help make life - entertainment, and finally the story of a family is often a matter that should be called. The Mother of All Success is the foundation of all success.
If we do not invest in it and other such things in the last 10 years we would succeed, but it is dangerous and bad. Because it may cause damage to our lives. And at least It makes life in our next steps to be more difficult. Success may be an obstacle to the Key Success Factor in the future when we become more like the original. My suggestion is. We need to learn about investing some money, although we will also collect less. We should take care to keep the body fit, even if we do not exercise much. Part of the entertainment. I would not recommend anything.
During the 10 years of working to middle-aged people who are in the range of about 50 years old, I saw that it was time to reap the investment in "labor" that is, the function will return. relatively high as a result of investment in previous periods, many people have the ability. The senior executives of large corporations can make money with the wealthy. Simultaneously This is where people usually have money left. And therefore need to be invested. And here we come to the point that we need to take. Or invest in the education of the capital to help manage our money to grow as it should be. And the same. Our health. Although, in general, our bodies are strong enough. But health care is increasingly important.
I would not say that this will require time, especially with growing children. To hire someone else to do this because we have money to hire them. I do not think that is the same as doing it yourself. Just as we might think that investing is no need to learn. We can hire someone else to do, it might not work out as well. The heart is. We need to know and understand it. To hire someone else to do it. But it does not matter whether or not alleviate the need for family. The subject of children and investments.
During the last 50 years or more of the Key Success Factor for many people, I think that it is not hard work yourself. Managing people or working people. It may be a matter of money or the work place. In terms of financial investment. This is because we are older. Our strength is declining. That we need a return on the investment cost. We need to exercise. Health care is much more to give us a good quality to it as long as possible so that investment and it is something that we must "invest" more, and if we invest with these two. earlier on a regular basis. Opportunity for us to do better in life than those who have not done before.
My final conclusion is. Study hard at all. Dedicated to the young. I used to work in the middle. Invest wisely in times of old. However, in all stages of life. Do not forget to invest in such an important area in the next life. Success in life is. It is an investment. Whether it is money or other things.
Success in life, I think most people who do not have to come from the investment. While still a child. If you have invested in school to finish college. Opportunity to succeed in life is reduced to a Key Success Factor or the heart to succeed in a child is quite clear. You need to concentrate on learning to do well in school as well. Studies in this field are in demand and opportunities to pursue a career in the future is wide open.
During the first 10 years of operation. We need to work. Learn what works and profound. Do not expect to make money out of working hours. We are investing to build capacity in a professional or an executive. This will enable us to make money to double in the future, many people devote time to the work that I forget about other areas may have less importance, but gradually the focus is on the rise over time. and he was older.
Life in general is important that we take. I think that is equipped with a 4 -5 main subject matter of the course is to run the second is to invest to achieve financial stability and / or wealth in the third it is a matter of health. quality of life, do not have to be satisfied under the condition that 4 is a matter of entertainment to help make life - entertainment, and finally the story of a family is often a matter that should be called. The Mother of All Success is the foundation of all success.
If we do not invest in it and other such things in the last 10 years we would succeed, but it is dangerous and bad. Because it may cause damage to our lives. And at least It makes life in our next steps to be more difficult. Success may be an obstacle to the Key Success Factor in the future when we become more like the original. My suggestion is. We need to learn about investing some money, although we will also collect less. We should take care to keep the body fit, even if we do not exercise much. Part of the entertainment. I would not recommend anything.
During the 10 years of working to middle-aged people who are in the range of about 50 years old, I saw that it was time to reap the investment in "labor" that is, the function will return. relatively high as a result of investment in previous periods, many people have the ability. The senior executives of large corporations can make money with the wealthy. Simultaneously This is where people usually have money left. And therefore need to be invested. And here we come to the point that we need to take. Or invest in the education of the capital to help manage our money to grow as it should be. And the same. Our health. Although, in general, our bodies are strong enough. But health care is increasingly important.
I would not say that this will require time, especially with growing children. To hire someone else to do this because we have money to hire them. I do not think that is the same as doing it yourself. Just as we might think that investing is no need to learn. We can hire someone else to do, it might not work out as well. The heart is. We need to know and understand it. To hire someone else to do it. But it does not matter whether or not alleviate the need for family. The subject of children and investments.
During the last 50 years or more of the Key Success Factor for many people, I think that it is not hard work yourself. Managing people or working people. It may be a matter of money or the work place. In terms of financial investment. This is because we are older. Our strength is declining. That we need a return on the investment cost. We need to exercise. Health care is much more to give us a good quality to it as long as possible so that investment and it is something that we must "invest" more, and if we invest with these two. earlier on a regular basis. Opportunity for us to do better in life than those who have not done before.
My final conclusion is. Study hard at all. Dedicated to the young. I used to work in the middle. Invest wisely in times of old. However, in all stages of life. Do not forget to invest in such an important area in the next life. Success in life is. It is an investment. Whether it is money or other things.
Strategic thinking
Strategic thinking - Working with the joy and fun.
A friend asked. Remember how to be happy. The people who will say these things out. I have a feeling that is what makes it work. He wanted to replace it with more pleasure because it really makes me wonder if they, or something else that I do not ...
When a question arises. I need ideas in order to determine the answer to that. Any idea that we should take good use of Holistic Thinking and Context Thinking in the analysis. Before the introduction.
The action of the verb: the action, so what is missing is the president who is committed to.
The pleasure of satisfying the preferences of the response to their needs or to respond to their feelings.
However, work still needs to rely on the external environment and internal operations such as
When this occurs. "Working with me," I have to look to the four areas.
A. A working party consisting of his colleagues, supervisors or staff employed to work.
Two. The actions of either party to the action between the parties involved and not involved.
Three. Work as assigned. Since the primary or secondary for that.
Four. A sense of the feelings of the people involved. To the character of the work habits that are matched or not.
The details and views on various aspects of this may be useful for People are working. To be able to deal with anything that causes pain or discomfort down. By analyzing the depth of the problems they have with yourself.
A. A working party consisting of his colleagues, supervisors or staff employed to work.
We always adhere to our identity and what is most responsive to the needs of people let it be what we seek when we have the idea that meet their own needs. It is often overlooked by people who want to meet the needs of his own as well.
Of course, the work is divided into two at the most.
A. Their work does not involve me.
Two. To work with others.
Their own work. Most of us are happy when we can do is to fulfill that need to be competing with themselves, it is to do. The main achievement: 4 out of the process is working. Achieve and there is happiness.
= Proxy for job satisfaction or the willingness to work.
Or like in the old capital. If we are satisfied that the work we are interested in a character based on their assigned tasks. It is fundamentally a result, we try to do it and be done with satisfaction as the original cost of the job you do not like or do not have to. I have to use persuasion to get the job done. This may be the way to self-hypnosis. Saying to them that often. "This job is a job I can do. This is work that I do. And this work is to make me successful, "This approach has several agencies to build morale in the work for the decay The most frustrating thing is the people that work very well with many.
= Dogged persistence in performance.
The Comfort is dedicated to the work. This is a habit that will be planted in early to the ones we are pursuing in different go. I will be very successful. It requires diligence, this very well, but the effort will be made. The presence of mind to think in terms of work. Will be encouraged to persevere in the work to be successful, but the mind is focused on the work done by a very good result.
= A Chittagong-minded focus to work.
The task is to concentrate the focus on making the commitment to not concentrate on their work. Will result in confusion, distraction, but to focus on is bad. I feel so stressed about it, so it will focus on. We need to concentrate on the job and not focus on too much. The middle.
= The observation, analysis and understanding of the scrutiny of the work.
Or understanding of the self. To do each step. Each episode, however, so you can meet their needs. This requires a conscious and intelligent analysis. And planned actions to be accomplished.
How to create incentives for their work only.
Of four major religious events, we found that the motivation for their work only to have it done. Necessary steps. Incentives for self-starting.
A. Trying to do the work I'm doing, or at least understand the benefits of the work done. As an incentive to work to attain the objectives of the task.
Two. May have to take into account the desire to get from us that he may be in trouble. We need to be completed timely. To motivate themselves to get work done.
Three. When the obstacles do not give up. I have tried to make the practice itself and is committed to working in front of them done regularly. As a basis for further work.
Four. I like your work. With a positive concept. In order to force us to love and do it better.
Five. When I do not think other people do not focus on staff or on matters not related to work, to concentrate and work habits of other work to complete before the next.
6. If you have personal problems. Do not leave the place confused with the work being done. It will not concentrate on work and the work was not good enough.
Seven. When I have to fix to the problem is unresolved.
Eight. If you see any problems that arise in the future.
All this work, we can not work with his own only. We are social animals that require social work as well as the relationship between the variables that affect the pleasure of working with such a simple concept. To create a view, interoperability is as follows.
A. Boss or employer's needs and then respond to those needs or not.
Two. His ability to work and how much we can develop to their potential to increase or not.
Three. My colleagues want to do. His behavior, however. He wants us to do to help him keep his job performance.
4. No one knows exactly how we want to help. If we do not tell anyone ..
5th. Position we are and how we can do is to make organizations more successful.
Both the above questions is to look to the needs of others and how we can meet him some. Because most people say they want and they will grab at anything they want. But if we begin to provide. To the needs of others first. Even as we feel they are exploited. However, we will create value for their more valuable when they are worthy of greater self-satisfaction, happiness will come to them all. This will enable us to work with the joy of helping others. Can work happily and organizations will succeed together.
Two. The actions of either party to the action between the parties involved and not involved.
When there is work to accomplish the objectives of the task and finish. The employees must have the concept of richness: 4 of the above, but the need to have fun with. Work to be happy. It depends on whether our actions. We make it a happy and fun to work or not.
Some jobs require manual labor. The rest of it I will help as much as can be seen that the masons are at work, he will play in his style, such as Yahoo!, etc., such as the brokerages and tired of working hard and listening to music. like It helps people feel better and can run as much as you want.
Some work for the brain. The resident is able to concentrate on work. It helps that the brain can think. Can work effectively. Habitat suitable for this work. It is a place where there is a certain degree. Temperatures for the winter is not too hot and not too sure.
Or some other person to contact. A person can appeal to the common satisfaction. Therefore, it is necessary to work this way from the dressing. Good to wear perfume. Personality, or even images. It is necessary to work in all this. To create an image that they wish to see and talk with the people.
The external and internal environments to suit the job. The impetus for The work came out better. When the result of better jobs. Would result in satisfaction of that.
However, because our work is the result of environmental effects that are sometimes made me sad, like when it breaks, it can affect performance, so the impact on the environment that will allow them to work. Thus eliminating the need to work for the happiness and joy in work.
How to get rid of unwanted feelings towards work.
A. You sad or unhappy in their work. To labor or to have contact with other people too. In order for us to exercise the brain to respond to the most current at the time. To not think about the past.
Two. If we feel that the work done. Is no work. I find that the benefits of that. Is important is that people do not do as good as our example.
Three. A feeling that is too much Be the envy of his colleagues. I will not let gravity do the work for us more or improving the envy of your friends. Is the force that results in a negative way to work, so do not pay attention to those feelings. I have seen. We need to create them. Outstanding talent and his work has increased. It makes us feel. We are important and are fun to work better.
Four. Boss to work for a boss that is a task that is critical. The average person may not be able to run them successfully. And he thought that the boss is important. Would be built over the others.
Think Positive Thinking is always positive, or to deal with it. Your feelings.
Three. Work as assigned. Since the primary or secondary for that.
Work to be happy and have fun with it. The main elements are in the majority of the work to be done is something that affects our very future.
Work is divided into four types.
A. Work that is functional. The position will be made.
Two. The supplement to do. Is it not in charge of it, but I do not do our work more successful.
Three. The boss. Work to help the boss. There may be some who are in charge of them, or maybe it is not in our duty. I was assigned to the boss.
Four. Work of the organization is not nothing to do with work. But as for the development or might be a different socialize. It may be time consuming. I will get an overview of the organization better. Most of the emphasis on the unity of the organization is important.
4 of the above, if we use the concept in KSF (Key Success Factors) or CSF (Critical Success Factors) are attributed to that.
The main work is done by the individual's main job is to make it fun. It fits the personality of the individual as it is jobs. It will be good to the touch. It includes a lot of people. A style is a personality of its own work to do so with joy and fun to work with people like you to keep quiet. I love to talk to strangers. I like to be social. To have him as a salesman. It would not suit them. It may be a duty, not good.
Therefore, it must find its own identity that With ease, or a feature that is supposed to work and write up their own characteristics. And analysis of each topic that is appropriate to the nature of the new features or how much any of us who work in those conditions when the analysis was to see that. Themselves with the work done much work to do and why we can do it with.
Extra work to do and the boss. Are the specific tasks that will contribute to the organization and contribute to our work. There are multiple Key Man is not the boss of the organization to operate most frequently. The main work is hardly done. However, these tasks have to be a good time to do so may be the primary task.
When the boss and you run alone. What do you do? Is a question of several others. If you come across a situation like this. I predict that. You are one of the key people of your boss ever. However, he was assigned to work for you too. The impact on the work as well, so he refused to say what should be in a certain manner, or if you have employees, it must distribute them. To subordinate the individual to work with. In order to reduce pressure caused by the accidental, the boss. Happy to work with your own.
In addition to the extra work. Is to check the quality of the work of these systems is most likely to fall on the head, so if you can work with them. That means. You can have more than professionals. The quality inspection. A challenging task. Whenever possible, it will demonstrate the value of that capability. But on the other hand. Inspection. I mean the girls who go to work. This may be caused by pressure from colleagues. The need to monitor the quality of the Lamu's nice to do so, pressure from colleagues. You will not have fun doing it.
Most of the festival. Meet people of different departments. With new friends or even a recreation of the case have been working as a director of a corporate event or whatever, it's reasonable to do so is to stay as valuable. In addition to recreation and socialize. I also learned colleagues from the department. Which may be contributing to our success in the work to be as well.
Four. Sense.
Sense of the work. That the person concerned. To the character of the work habits that are matched or not.
This is a key to indicate that "Working for a happy and fun" and will focus on issues in this regard is important. What affects the senses. To be working, be happy and have fun with it. The composition is as follows.
A. Compensation.
Two. The wounding of a person.
Three. System.
Four. Work as assigned.
Five. The relationship between colleagues.
6. Atmosphere and working environment.
Compensation
The consideration for the work is integral to the very people they want to pay higher wages, while employers want to pay less. The result of the fall in employment. It makes people happy in one. But the real problem is that the comparison between the remuneration, whether myself or someone I want to compare our prices. When we get. Dissatisfaction with the compensation, it starts up and when it does not satisfy the compensation. The result of all this suffering and the distressed. This is the same. Hakkgagแcre forward thrust of the work of the organization if the organization lapses ...
If you compare income or compensation, and find that you have earned and paid more than friends. You are encouraged to perform. Pride in their work. But on the other hand. Your friends will be in a panic. Depression in the other hand, if it were comparing. You have earned and paid less than the other. You will panic and run. The depression in the work to be seen. Find out why. One of the two organizations. We have to pay interest or if the two are in the same organization. One of the department. I would not mind doing the work. The organization of the living.
New starts are not a basis for comparison. I feel bad that they go to work. It does not work out I want to find a new job. When this works, it's not good. Evaluation is not good. The answer is less than the increase due to the poor. As a result, the chain will not make future advances is the new kid would like to compare anyway. They will perform for themselves.
All have different responsibilities.
Everyone has a different responsibility.
The same position but different organizations have different responsibilities.
The same location on each section will be different.
The division works the same. They are responsible for different tasks.
When work is different. Why is revenue and the compensation of each person to be the same as or?
- The new salary increase. But at the same position. Will move if you do not think money is the answer to it ...
- The new salary increase. The same position is moving if you do not think money is the answer to it ...
- The new salary increase. I work hard to move if you do not think money is the answer to it ...
- The new salary increase. I work Saturday and will move if you do not think money is the answer to it ...
- Add a new job, but working 10 hours a day by working OT to get the job if you do not think money is the answer to it ...
- The new salary increase. But the news that the band will move in there if you do not think money is the answer to it ...
- The new salary increase. But it is useless to him, he will chase us out of this move does not work if you do think that money is the answer to it ...
I had someone ask me that.
Salary increases to control the people who work 2-3 at a comfortable walking. I need to fix problems. The salary from his boss, it is just a colleague from work from the organization's reputation. Bonus lot for 10-20 months per year, the minimum is 20% and life insurance benefits to many. Contributions to a retirement fund every month for up to 20% of the country led to two times per year to three times a year in the New Year with a festive gold distribute at least $ 1 for admission does not. Leave the car with the oil company does not limit the KPI system to control the headaches do not need to contact the Unit Cost. Customers will not pay the Supplier any fuss and it's time. The money was very slow. Will not move? If you have questions like this, I would suggest to do it ... (If this is moved to a wealthy polygamist. I have one. You simply have to select it. I do not support this as 5555).
And when you see the reality of employment. No employees are doing on the course. No problem, any problem that must be resolved. No organization is perfect. No job, no problem. No way he will pay you to sit or lounge around the Internet, whether it is working. It has to be the weaknesses of the organization's income and wages are always the individual's income. It certainly is not the same. Based on that. He will hire you to do this.
I do not see the fact that revenue and the compensation. Depends on the capacity. Responsibilities, functions and performance of the work. But we have seen, but the compensation is subject to their own benefit. The perception that they are beneficial to the organization at any time, always. Is not satisfied with the compensation received. It is common to take place regularly and frequently, people who have problems with this. I even have this problem. Make it a problem. You will feel the negative of this. I do not know about other people's things. I even tried to find information to support it or you do not have feelings. I have to find a job more than I do now is to get to know the fact that Compensation must be redeemed by some. To know the identity of its own.
Just the elimination of the income paid out. One and you can eliminate most of the work to be very unhappy.
A friend asked. Remember how to be happy. The people who will say these things out. I have a feeling that is what makes it work. He wanted to replace it with more pleasure because it really makes me wonder if they, or something else that I do not ...
When a question arises. I need ideas in order to determine the answer to that. Any idea that we should take good use of Holistic Thinking and Context Thinking in the analysis. Before the introduction.
The action of the verb: the action, so what is missing is the president who is committed to.
The pleasure of satisfying the preferences of the response to their needs or to respond to their feelings.
However, work still needs to rely on the external environment and internal operations such as
When this occurs. "Working with me," I have to look to the four areas.
A. A working party consisting of his colleagues, supervisors or staff employed to work.
Two. The actions of either party to the action between the parties involved and not involved.
Three. Work as assigned. Since the primary or secondary for that.
Four. A sense of the feelings of the people involved. To the character of the work habits that are matched or not.
The details and views on various aspects of this may be useful for People are working. To be able to deal with anything that causes pain or discomfort down. By analyzing the depth of the problems they have with yourself.
A. A working party consisting of his colleagues, supervisors or staff employed to work.
We always adhere to our identity and what is most responsive to the needs of people let it be what we seek when we have the idea that meet their own needs. It is often overlooked by people who want to meet the needs of his own as well.
Of course, the work is divided into two at the most.
A. Their work does not involve me.
Two. To work with others.
Their own work. Most of us are happy when we can do is to fulfill that need to be competing with themselves, it is to do. The main achievement: 4 out of the process is working. Achieve and there is happiness.
= Proxy for job satisfaction or the willingness to work.
Or like in the old capital. If we are satisfied that the work we are interested in a character based on their assigned tasks. It is fundamentally a result, we try to do it and be done with satisfaction as the original cost of the job you do not like or do not have to. I have to use persuasion to get the job done. This may be the way to self-hypnosis. Saying to them that often. "This job is a job I can do. This is work that I do. And this work is to make me successful, "This approach has several agencies to build morale in the work for the decay The most frustrating thing is the people that work very well with many.
= Dogged persistence in performance.
The Comfort is dedicated to the work. This is a habit that will be planted in early to the ones we are pursuing in different go. I will be very successful. It requires diligence, this very well, but the effort will be made. The presence of mind to think in terms of work. Will be encouraged to persevere in the work to be successful, but the mind is focused on the work done by a very good result.
= A Chittagong-minded focus to work.
The task is to concentrate the focus on making the commitment to not concentrate on their work. Will result in confusion, distraction, but to focus on is bad. I feel so stressed about it, so it will focus on. We need to concentrate on the job and not focus on too much. The middle.
= The observation, analysis and understanding of the scrutiny of the work.
Or understanding of the self. To do each step. Each episode, however, so you can meet their needs. This requires a conscious and intelligent analysis. And planned actions to be accomplished.
How to create incentives for their work only.
Of four major religious events, we found that the motivation for their work only to have it done. Necessary steps. Incentives for self-starting.
A. Trying to do the work I'm doing, or at least understand the benefits of the work done. As an incentive to work to attain the objectives of the task.
Two. May have to take into account the desire to get from us that he may be in trouble. We need to be completed timely. To motivate themselves to get work done.
Three. When the obstacles do not give up. I have tried to make the practice itself and is committed to working in front of them done regularly. As a basis for further work.
Four. I like your work. With a positive concept. In order to force us to love and do it better.
Five. When I do not think other people do not focus on staff or on matters not related to work, to concentrate and work habits of other work to complete before the next.
6. If you have personal problems. Do not leave the place confused with the work being done. It will not concentrate on work and the work was not good enough.
Seven. When I have to fix to the problem is unresolved.
Eight. If you see any problems that arise in the future.
All this work, we can not work with his own only. We are social animals that require social work as well as the relationship between the variables that affect the pleasure of working with such a simple concept. To create a view, interoperability is as follows.
A. Boss or employer's needs and then respond to those needs or not.
Two. His ability to work and how much we can develop to their potential to increase or not.
Three. My colleagues want to do. His behavior, however. He wants us to do to help him keep his job performance.
4. No one knows exactly how we want to help. If we do not tell anyone ..
5th. Position we are and how we can do is to make organizations more successful.
Both the above questions is to look to the needs of others and how we can meet him some. Because most people say they want and they will grab at anything they want. But if we begin to provide. To the needs of others first. Even as we feel they are exploited. However, we will create value for their more valuable when they are worthy of greater self-satisfaction, happiness will come to them all. This will enable us to work with the joy of helping others. Can work happily and organizations will succeed together.
Two. The actions of either party to the action between the parties involved and not involved.
When there is work to accomplish the objectives of the task and finish. The employees must have the concept of richness: 4 of the above, but the need to have fun with. Work to be happy. It depends on whether our actions. We make it a happy and fun to work or not.
Some jobs require manual labor. The rest of it I will help as much as can be seen that the masons are at work, he will play in his style, such as Yahoo!, etc., such as the brokerages and tired of working hard and listening to music. like It helps people feel better and can run as much as you want.
Some work for the brain. The resident is able to concentrate on work. It helps that the brain can think. Can work effectively. Habitat suitable for this work. It is a place where there is a certain degree. Temperatures for the winter is not too hot and not too sure.
Or some other person to contact. A person can appeal to the common satisfaction. Therefore, it is necessary to work this way from the dressing. Good to wear perfume. Personality, or even images. It is necessary to work in all this. To create an image that they wish to see and talk with the people.
The external and internal environments to suit the job. The impetus for The work came out better. When the result of better jobs. Would result in satisfaction of that.
However, because our work is the result of environmental effects that are sometimes made me sad, like when it breaks, it can affect performance, so the impact on the environment that will allow them to work. Thus eliminating the need to work for the happiness and joy in work.
How to get rid of unwanted feelings towards work.
A. You sad or unhappy in their work. To labor or to have contact with other people too. In order for us to exercise the brain to respond to the most current at the time. To not think about the past.
Two. If we feel that the work done. Is no work. I find that the benefits of that. Is important is that people do not do as good as our example.
Three. A feeling that is too much Be the envy of his colleagues. I will not let gravity do the work for us more or improving the envy of your friends. Is the force that results in a negative way to work, so do not pay attention to those feelings. I have seen. We need to create them. Outstanding talent and his work has increased. It makes us feel. We are important and are fun to work better.
Four. Boss to work for a boss that is a task that is critical. The average person may not be able to run them successfully. And he thought that the boss is important. Would be built over the others.
Think Positive Thinking is always positive, or to deal with it. Your feelings.
Three. Work as assigned. Since the primary or secondary for that.
Work to be happy and have fun with it. The main elements are in the majority of the work to be done is something that affects our very future.
Work is divided into four types.
A. Work that is functional. The position will be made.
Two. The supplement to do. Is it not in charge of it, but I do not do our work more successful.
Three. The boss. Work to help the boss. There may be some who are in charge of them, or maybe it is not in our duty. I was assigned to the boss.
Four. Work of the organization is not nothing to do with work. But as for the development or might be a different socialize. It may be time consuming. I will get an overview of the organization better. Most of the emphasis on the unity of the organization is important.
4 of the above, if we use the concept in KSF (Key Success Factors) or CSF (Critical Success Factors) are attributed to that.
The main work is done by the individual's main job is to make it fun. It fits the personality of the individual as it is jobs. It will be good to the touch. It includes a lot of people. A style is a personality of its own work to do so with joy and fun to work with people like you to keep quiet. I love to talk to strangers. I like to be social. To have him as a salesman. It would not suit them. It may be a duty, not good.
Therefore, it must find its own identity that With ease, or a feature that is supposed to work and write up their own characteristics. And analysis of each topic that is appropriate to the nature of the new features or how much any of us who work in those conditions when the analysis was to see that. Themselves with the work done much work to do and why we can do it with.
Extra work to do and the boss. Are the specific tasks that will contribute to the organization and contribute to our work. There are multiple Key Man is not the boss of the organization to operate most frequently. The main work is hardly done. However, these tasks have to be a good time to do so may be the primary task.
When the boss and you run alone. What do you do? Is a question of several others. If you come across a situation like this. I predict that. You are one of the key people of your boss ever. However, he was assigned to work for you too. The impact on the work as well, so he refused to say what should be in a certain manner, or if you have employees, it must distribute them. To subordinate the individual to work with. In order to reduce pressure caused by the accidental, the boss. Happy to work with your own.
In addition to the extra work. Is to check the quality of the work of these systems is most likely to fall on the head, so if you can work with them. That means. You can have more than professionals. The quality inspection. A challenging task. Whenever possible, it will demonstrate the value of that capability. But on the other hand. Inspection. I mean the girls who go to work. This may be caused by pressure from colleagues. The need to monitor the quality of the Lamu's nice to do so, pressure from colleagues. You will not have fun doing it.
Most of the festival. Meet people of different departments. With new friends or even a recreation of the case have been working as a director of a corporate event or whatever, it's reasonable to do so is to stay as valuable. In addition to recreation and socialize. I also learned colleagues from the department. Which may be contributing to our success in the work to be as well.
Four. Sense.
Sense of the work. That the person concerned. To the character of the work habits that are matched or not.
This is a key to indicate that "Working for a happy and fun" and will focus on issues in this regard is important. What affects the senses. To be working, be happy and have fun with it. The composition is as follows.
A. Compensation.
Two. The wounding of a person.
Three. System.
Four. Work as assigned.
Five. The relationship between colleagues.
6. Atmosphere and working environment.
Compensation
The consideration for the work is integral to the very people they want to pay higher wages, while employers want to pay less. The result of the fall in employment. It makes people happy in one. But the real problem is that the comparison between the remuneration, whether myself or someone I want to compare our prices. When we get. Dissatisfaction with the compensation, it starts up and when it does not satisfy the compensation. The result of all this suffering and the distressed. This is the same. Hakkgagแcre forward thrust of the work of the organization if the organization lapses ...
If you compare income or compensation, and find that you have earned and paid more than friends. You are encouraged to perform. Pride in their work. But on the other hand. Your friends will be in a panic. Depression in the other hand, if it were comparing. You have earned and paid less than the other. You will panic and run. The depression in the work to be seen. Find out why. One of the two organizations. We have to pay interest or if the two are in the same organization. One of the department. I would not mind doing the work. The organization of the living.
New starts are not a basis for comparison. I feel bad that they go to work. It does not work out I want to find a new job. When this works, it's not good. Evaluation is not good. The answer is less than the increase due to the poor. As a result, the chain will not make future advances is the new kid would like to compare anyway. They will perform for themselves.
All have different responsibilities.
Everyone has a different responsibility.
The same position but different organizations have different responsibilities.
The same location on each section will be different.
The division works the same. They are responsible for different tasks.
When work is different. Why is revenue and the compensation of each person to be the same as or?
- The new salary increase. But at the same position. Will move if you do not think money is the answer to it ...
- The new salary increase. The same position is moving if you do not think money is the answer to it ...
- The new salary increase. I work hard to move if you do not think money is the answer to it ...
- The new salary increase. I work Saturday and will move if you do not think money is the answer to it ...
- Add a new job, but working 10 hours a day by working OT to get the job if you do not think money is the answer to it ...
- The new salary increase. But the news that the band will move in there if you do not think money is the answer to it ...
- The new salary increase. But it is useless to him, he will chase us out of this move does not work if you do think that money is the answer to it ...
I had someone ask me that.
Salary increases to control the people who work 2-3 at a comfortable walking. I need to fix problems. The salary from his boss, it is just a colleague from work from the organization's reputation. Bonus lot for 10-20 months per year, the minimum is 20% and life insurance benefits to many. Contributions to a retirement fund every month for up to 20% of the country led to two times per year to three times a year in the New Year with a festive gold distribute at least $ 1 for admission does not. Leave the car with the oil company does not limit the KPI system to control the headaches do not need to contact the Unit Cost. Customers will not pay the Supplier any fuss and it's time. The money was very slow. Will not move? If you have questions like this, I would suggest to do it ... (If this is moved to a wealthy polygamist. I have one. You simply have to select it. I do not support this as 5555).
And when you see the reality of employment. No employees are doing on the course. No problem, any problem that must be resolved. No organization is perfect. No job, no problem. No way he will pay you to sit or lounge around the Internet, whether it is working. It has to be the weaknesses of the organization's income and wages are always the individual's income. It certainly is not the same. Based on that. He will hire you to do this.
I do not see the fact that revenue and the compensation. Depends on the capacity. Responsibilities, functions and performance of the work. But we have seen, but the compensation is subject to their own benefit. The perception that they are beneficial to the organization at any time, always. Is not satisfied with the compensation received. It is common to take place regularly and frequently, people who have problems with this. I even have this problem. Make it a problem. You will feel the negative of this. I do not know about other people's things. I even tried to find information to support it or you do not have feelings. I have to find a job more than I do now is to get to know the fact that Compensation must be redeemed by some. To know the identity of its own.
Just the elimination of the income paid out. One and you can eliminate most of the work to be very unhappy.
Six strategic concepts.
If you are a business to succeed in the era of globalization, which is highly competitive today. Learning about things related to business. It is absolutely necessary. I learned many things around them. It may not be a real success. The new administration will be most successful. Should be required to practice their skills with an excellent idea. Of course. Their best ideas for managers. It is inevitable. Strategic thinking (Strategic Thinking) to make their own strategic thinkers (Strategic Thinker) to be used to know that. To think of solutions and best practices. For the organization.
Strategic concept. Starting from the concept used in the war and bring to the business. We can see that. These strategic concepts. Since before the Three Kingdoms period Tzu or even the loss of Europe and America have more education. The overall strategic concept for many. Variety. It is interesting and can lead to the total concept practical. 6 is a conceptual and concrete.
A. The idea of a holistic view (Holistic Thinking), and ideas in context (Context Thinking).
In view of holistic thinking or Holistic Thinking and ideas in context (Context Thinking) is a concept to meet twice in events or ideas that will make such a move Tgwntie time.The oriental philosophy. Dossier books (The Art of War) of more than 2000 years ago Tzu which is widely used in business because business is like war. The strategic thinking. To overcome the competition.
Two. To change the paradigm (Paradigm Shift), and thinking in advance (Forward Thinking).
"The organization has not changed. It is like a dying organization, "said the cause was. Changes in organizational matters. Either in work or business. This is consistent with the order to fix the problem or issue, or even prevent change. To improve even further the changes which have led to the idea. The paradigm shift in strategic (Paradigm Shift), and thinking in advance (Forward Thinking) that will have changed. In order to present changes to fit the future vision (Vision Shift) that we want to be in any position correctly. Operations management (management Shift) a plan for the direction of the organization (Direction Shift) to achieve the desired goal. Need a leader that has the potential for strategic thinking. To make the organization successful. Organizational changes in the right direction and an organizational culture for the future (Corporate Culture Shift) simultaneously.
Three. The vision (Vision) and Mission (Mission).
Modern enterprise (Modern Organization) focused on the vision (Vision) and Mission (Mission) This is a few administrators. To understand these two words have been fully and vision of the organization, from executives who are his thoughts (Visionary Thinking) is a vision that does not match reality, so administrators will be subjective. vision and the mission must have the appropriate capabilities. Analysis of changes in the external environment affecting the organization. Replies to the north and the environment. To the mission. The right to plan the strategy.
Four. To have an idea of integration (Innovative Thinking) and think outside the box (Creative Thinking).
In the same view. If the general view that the management of their building. Orange with a view to integration and to think outside the box. Will result in changes to the old organization that survives to the present. Most are focused on. PC was 10-15 years ago, but the organization to die. It is a service that is ฟue Eฟื it. Wastes money and so the idea of creating a Strategic Innovation Thinking is a view in matters relating to the development of different techniques (Creative Thinking.
& Innovation Thinking), including the Blue Ocean thinking to find new ways to market. Not too competitive.
Five. The planning option (Scenario Planning) and Risk Management (Risk Management).
Due to economic fluctuations. Businesses need to adapt to fluctuations arising from social, economic, competitive and customer demands. Planning organizations. The managers need to have a concept in the future (Future Thinking), and plan alternative (Scenario Planning) to accommodate a variety of changes that will occur in the various events.
Under the conditions, fluctuations in the current environment. Management plans. It focuses on looking at the future time (Future.
Thinking) and in terms of strategic thinking that In an alternative plan for the future (Scenario Planning) is a conceptual model.
Another strategy that many leading organizations have used this tool to the application. Create a plan to meet with Creating a competitive advantage in itself. We will learn to.
- Strategic thinking in the future.
- The strategic choice of a Scenario.
- Companies with a strategic plan to create in the future.
6. Game Theory.
In demand and as such needs. To act as a client. Assess the needs of both parties. In order to find areas where agreement has been reached. These managers need to take place in the concept of the total. For both. Data analysis. Assess both themselves and the people involved. In order to do that. We have to do to get the most back.
Game theory is divided into three types.
Zero Sum Game - A view of the idea that people would have lost the most, always like to play football. The one team to win when someone wins, it will be fun and most importantly, no one would be defeated, so everyone tries to avoid defeat. In order to win.
The meaning of the lyrics. The Zero-sum game, meaning that refers to a situation where two parties compete in a particular subject. When one party wins. The other will lose. In other words, when we are parties. The other will be lost. The important thing is the number. (Money or benefit) that one gets the equivalent of the other party must lose. (May not be wrong to say that a victory on the losses of others), which are also known as the Last man standing game.
A good strategic management. Zero Sum Game is trying to avoid the possible adverse effects in the future unless they are confident they would win, or he certainly has no other way to choose it. Has to play in a Zero Sum Game (Win - Lose).
To both themselves and other players to lose. No benefit. All the same benefits as the price war. Individual traders are trying to drive down prices below the competition. To look forward to increased sales. All the traders in the market to drive down prices by. This situation has not lost a game in which a seller will find that each partner undersell To try to capture as many customers as possible. It does not take into account the profit - loss. Sometimes I sell a lot of losses. To overcome this, and if the other party, but the client wanted to be like. Competitors may be seeking a new friend to play with, so we have a bad game. Management strategy to avoid these games (Lose - Lose).
Positive Sum Game - a game where all players benefit. Is more or less, it also has interests in, for example, the price of oil. Oil producing countries are willing to come to production, not to exceed the quota of each country to the world oil market. Rather than acceleration capacity of the largest. Because doing so. Although they will sell more oil. But other countries will follow and influence in world oil prices could be reduced. The winner of the game is that the oil remaining in the final to become the country's oil sales to the end of the world. So head to the country's oil production quotas, price controls and the benefits to the course, but most of the country.
The Strategic Management. I try to play this game the most. In order to receive benefits with a Win-Win, but the people who are smarter and better avenues. The benefit of this game is over anyway.
Strategic concept. Starting from the concept used in the war and bring to the business. We can see that. These strategic concepts. Since before the Three Kingdoms period Tzu or even the loss of Europe and America have more education. The overall strategic concept for many. Variety. It is interesting and can lead to the total concept practical. 6 is a conceptual and concrete.
A. The idea of a holistic view (Holistic Thinking), and ideas in context (Context Thinking).
In view of holistic thinking or Holistic Thinking and ideas in context (Context Thinking) is a concept to meet twice in events or ideas that will make such a move Tgwntie time.The oriental philosophy. Dossier books (The Art of War) of more than 2000 years ago Tzu which is widely used in business because business is like war. The strategic thinking. To overcome the competition.
Two. To change the paradigm (Paradigm Shift), and thinking in advance (Forward Thinking).
"The organization has not changed. It is like a dying organization, "said the cause was. Changes in organizational matters. Either in work or business. This is consistent with the order to fix the problem or issue, or even prevent change. To improve even further the changes which have led to the idea. The paradigm shift in strategic (Paradigm Shift), and thinking in advance (Forward Thinking) that will have changed. In order to present changes to fit the future vision (Vision Shift) that we want to be in any position correctly. Operations management (management Shift) a plan for the direction of the organization (Direction Shift) to achieve the desired goal. Need a leader that has the potential for strategic thinking. To make the organization successful. Organizational changes in the right direction and an organizational culture for the future (Corporate Culture Shift) simultaneously.
Three. The vision (Vision) and Mission (Mission).
Modern enterprise (Modern Organization) focused on the vision (Vision) and Mission (Mission) This is a few administrators. To understand these two words have been fully and vision of the organization, from executives who are his thoughts (Visionary Thinking) is a vision that does not match reality, so administrators will be subjective. vision and the mission must have the appropriate capabilities. Analysis of changes in the external environment affecting the organization. Replies to the north and the environment. To the mission. The right to plan the strategy.
Four. To have an idea of integration (Innovative Thinking) and think outside the box (Creative Thinking).
In the same view. If the general view that the management of their building. Orange with a view to integration and to think outside the box. Will result in changes to the old organization that survives to the present. Most are focused on. PC was 10-15 years ago, but the organization to die. It is a service that is ฟue Eฟื it. Wastes money and so the idea of creating a Strategic Innovation Thinking is a view in matters relating to the development of different techniques (Creative Thinking.
& Innovation Thinking), including the Blue Ocean thinking to find new ways to market. Not too competitive.
Five. The planning option (Scenario Planning) and Risk Management (Risk Management).
Due to economic fluctuations. Businesses need to adapt to fluctuations arising from social, economic, competitive and customer demands. Planning organizations. The managers need to have a concept in the future (Future Thinking), and plan alternative (Scenario Planning) to accommodate a variety of changes that will occur in the various events.
Under the conditions, fluctuations in the current environment. Management plans. It focuses on looking at the future time (Future.
Thinking) and in terms of strategic thinking that In an alternative plan for the future (Scenario Planning) is a conceptual model.
Another strategy that many leading organizations have used this tool to the application. Create a plan to meet with Creating a competitive advantage in itself. We will learn to.
- Strategic thinking in the future.
- The strategic choice of a Scenario.
- Companies with a strategic plan to create in the future.
6. Game Theory.
In demand and as such needs. To act as a client. Assess the needs of both parties. In order to find areas where agreement has been reached. These managers need to take place in the concept of the total. For both. Data analysis. Assess both themselves and the people involved. In order to do that. We have to do to get the most back.
Game theory is divided into three types.
Zero Sum Game - A view of the idea that people would have lost the most, always like to play football. The one team to win when someone wins, it will be fun and most importantly, no one would be defeated, so everyone tries to avoid defeat. In order to win.
The meaning of the lyrics. The Zero-sum game, meaning that refers to a situation where two parties compete in a particular subject. When one party wins. The other will lose. In other words, when we are parties. The other will be lost. The important thing is the number. (Money or benefit) that one gets the equivalent of the other party must lose. (May not be wrong to say that a victory on the losses of others), which are also known as the Last man standing game.
A good strategic management. Zero Sum Game is trying to avoid the possible adverse effects in the future unless they are confident they would win, or he certainly has no other way to choose it. Has to play in a Zero Sum Game (Win - Lose).
To both themselves and other players to lose. No benefit. All the same benefits as the price war. Individual traders are trying to drive down prices below the competition. To look forward to increased sales. All the traders in the market to drive down prices by. This situation has not lost a game in which a seller will find that each partner undersell To try to capture as many customers as possible. It does not take into account the profit - loss. Sometimes I sell a lot of losses. To overcome this, and if the other party, but the client wanted to be like. Competitors may be seeking a new friend to play with, so we have a bad game. Management strategy to avoid these games (Lose - Lose).
Positive Sum Game - a game where all players benefit. Is more or less, it also has interests in, for example, the price of oil. Oil producing countries are willing to come to production, not to exceed the quota of each country to the world oil market. Rather than acceleration capacity of the largest. Because doing so. Although they will sell more oil. But other countries will follow and influence in world oil prices could be reduced. The winner of the game is that the oil remaining in the final to become the country's oil sales to the end of the world. So head to the country's oil production quotas, price controls and the benefits to the course, but most of the country.
The Strategic Management. I try to play this game the most. In order to receive benefits with a Win-Win, but the people who are smarter and better avenues. The benefit of this game is over anyway.
The development of personality
The development of personality (The Process of Personality Development).
The development of child elements in Maslow's view is to get the satisfaction of the minimum requirements to the minimum requirements to demand a higher order. To overcome the need for this step depends on the person's environment. Environmental causes and raise a variety of needs. It will promote the growth of personality and to understand their true perspective of Maslow environment is very important in the initial requirements. Examples show the importance of the environment as it is understood that the following requirements, safety, love and a sense of belonging. It needs that depend on cooperation from other parties will be satisfied. Later in the level of the individual to the environment, but will use the experience to guide their behavior. Therefore, the high-level requirements. This behavior is determined by the nature of such a promising talent. And the creative impulse. At this stage it is obvious that people want to reward or approval of others is reduced as the learning of the relationship to learning how to self-perception (associative learning. to perceptual learning) learning how to recognize their own learning is voluntary. Have the ability to take out (insight) have the ability to understand themselves. And to the final development of the personality. The self-understanding. And the real world, which gives life. Is smooth. And successful.
Personality theory of Maslow.
The theory of knowledge and ideas about the different theories in the early stages. The study in this regard. The theory that the human dimension that humans have great aesthetic value and the desire to improve themselves, which is at an advantage in education, psychology, personality, making the behavior more clearly is. The data for the development of personality, personality, is to aim at perfection in Maslow's view, is to develop individuals to understand their real enough.
A brief history of Maslow.
Abraham Maslow was born on April 1, 1908 in Brooklyn, New York in the United States whose parents were Jews (Jews) who migrated from Russia, Maslow was the eldest brother who has seven siblings, his parents are. The desire to provide the best education he received, which Maslow was admitted in this desire. However, the study aims to help parents set in childhood and early adolescence is a very bitter to him as well.It is a condition of the Negro, the first to enter the school with the white children. I feel lonely and unhappy. I spent some time in the library surrounded by books. Without friends "of the experience that some people may think that Maslow's desire to help mankind to live a better living that originated from a desire to make life better for his being there. Maslow has devoted substantial time to the study of human psychology. But he also experienced the other as a family during the summer in the wood business. That his brother was doing this business every day Maslow started a degree in law by the suggestion of his father, City College of New York, but when the class is only two weeks, he decided that he could not be. lawyers. He took a course at Cornell University and later studied at the University of Wisconsin in the field of psychology. He received his BA from York. Fri Master's degree in the year 1930. Fri 1931 and a doctorate in years. Fri 1934, the family life. He married Bertha Goodman and his wife, Maslow was critical of his life. As he says, "life does not begin for me until I married and moved to live in Wisconsin".
The development of child elements in Maslow's view is to get the satisfaction of the minimum requirements to the minimum requirements to demand a higher order. To overcome the need for this step depends on the person's environment. Environmental causes and raise a variety of needs. It will promote the growth of personality and to understand their true perspective of Maslow environment is very important in the initial requirements. Examples show the importance of the environment as it is understood that the following requirements, safety, love and a sense of belonging. It needs that depend on cooperation from other parties will be satisfied. Later in the level of the individual to the environment, but will use the experience to guide their behavior. Therefore, the high-level requirements. This behavior is determined by the nature of such a promising talent. And the creative impulse. At this stage it is obvious that people want to reward or approval of others is reduced as the learning of the relationship to learning how to self-perception (associative learning. to perceptual learning) learning how to recognize their own learning is voluntary. Have the ability to take out (insight) have the ability to understand themselves. And to the final development of the personality. The self-understanding. And the real world, which gives life. Is smooth. And successful.
Personality theory of Maslow.
The theory of knowledge and ideas about the different theories in the early stages. The study in this regard. The theory that the human dimension that humans have great aesthetic value and the desire to improve themselves, which is at an advantage in education, psychology, personality, making the behavior more clearly is. The data for the development of personality, personality, is to aim at perfection in Maslow's view, is to develop individuals to understand their real enough.
A brief history of Maslow.
Abraham Maslow was born on April 1, 1908 in Brooklyn, New York in the United States whose parents were Jews (Jews) who migrated from Russia, Maslow was the eldest brother who has seven siblings, his parents are. The desire to provide the best education he received, which Maslow was admitted in this desire. However, the study aims to help parents set in childhood and early adolescence is a very bitter to him as well.It is a condition of the Negro, the first to enter the school with the white children. I feel lonely and unhappy. I spent some time in the library surrounded by books. Without friends "of the experience that some people may think that Maslow's desire to help mankind to live a better living that originated from a desire to make life better for his being there. Maslow has devoted substantial time to the study of human psychology. But he also experienced the other as a family during the summer in the wood business. That his brother was doing this business every day Maslow started a degree in law by the suggestion of his father, City College of New York, but when the class is only two weeks, he decided that he could not be. lawyers. He took a course at Cornell University and later studied at the University of Wisconsin in the field of psychology. He received his BA from York. Fri Master's degree in the year 1930. Fri 1931 and a doctorate in years. Fri 1934, the family life. He married Bertha Goodman and his wife, Maslow was critical of his life. As he says, "life does not begin for me until I married and moved to live in Wisconsin".
Organization and Management.
All organizations, regardless of size or location, however. Require a great deal. A good deal is the beginning of the operation of the organization. Growth and maintenance of the following organizations, especially organizations in the 21st century. Who were faced with. Environment is changing rapidly. The social, economic globalization and the need for a modern management approach to cope with this rapid change. To understand the concept of modern management. This chapter presents a topic about it. Modern organization. The definition of management. Management process. The role of management. Feature of successful management.
Modern organization (Modern organization).
Management in the organization. And in view of the management. Organization means. The people who work together as a system to achieve one goal. Which are the common three aspects.
1) All organizations have their own purpose or goal.
2) All organizations need to work together.
3) The Organization must be reorganizing the division of responsibilities in the organization.
As discussed above. That are currently faced with ever-changing environment. Therefore, organizations need to be adjusted regularly. The traditional concept of a modern organization with a different management style with the same dynamic. Rigid and flexible format. The focus on the job skills. The workplace and at a fixed time to work anywhere, anytime.
The organization will have the same management style that rarely change. If a change occurs, some are short. Happily, the current organizational changes will occur over time. I have some for a short period. The dynamic response can be adjusted to conform with changes in the environment at all times. Traditional organizations are not flexible management. In the modern organization with a flexible management. The new organization will not stick to only one course of action. Need to be flexible in practice. Can be adjusted if the situation is different.
Are the same type of work is constant. Each employee is assigned a specific task. The working group was not changed. But in the modern organization, employees need to know their potential to learn and work on the sides. And switching functions, and work regularly, for example in car manufacturing. Employees in production department. Must be able to use machines with computer control systems. The job descriptions (job description) this same 20 years ago, so there is no other place in the modern organization to develop the skills to be more versatile. In determining the remuneration of work. (Compensation) in the modern organization is likely to be rewarded based on skill (skill based) that is capable of accomplishing many tasks. The more you pay more. Instead, make compensation according to the nature and responsibilities (job based).
Are the same. Employees working in the workplace and at a certain time. But in modern times they are more likely to give employees the freedom to work anywhere, anytime. I have to work as scheduled. The technology allows you to communicate to each other, even working on it. As well as rapid change. Globalization and the need for more time to work against the exploitation of personal and family time. The new organization will provide flexibility in operation and the time and place to be in line with trends in the way of life of its employees.
Definition of management (Defining management).
Management (Management) refers to the process of making the activities successful to efficiently and effectively with people and resources of the organization (Robbins and DeCenzo, 2004; Certo, 2003), which according to this definition, the components involved. including process management (process) performance (efficiency) and effectiveness. (Effectiveness) process (process) in the definition of management means the management functions of planning and organization. To bend the organization and control which are described later in detail on the following topics. Management functions and processes.
Performance (efficiency) and effectiveness. (Effectiveness).
Is about the nature of performance management to work properly. A comparison between the input (inputs) and output (outputs) if we can work more productive while using less than or equal to the input means. Our work more effective. The inputs to the management of the resources of the organization, including the amount of raw materials and capital equipment resources are limited. And the cost of operations of the organization. Therefore, good management must try to have the least resources and the most productive.
Efficacy (effectiveness) for the effective management means. According to the goals or objectives set forth . The only effective management is not enough to matter. The yield according to the intended target or not, for example, produced an educational institution for having completed the study with each other. Regardless of the quality of education, but it may be effective. The resources used to produce a lower cost per student. It might not be as effective in the study and on the other hand, if the operations are not effective alone. Regardless of cost and efficiency as well, for example, the Hewlett-Packard. May be the color toner cartridges for Laser printer engine with realistic color and longer lasting than original. It takes time, labor and raw materials increased. The efficiency is improved. But that is not efficient. The total cost is much higher.
Management effectiveness and efficiency that Requires an understanding of other related disciplines, including psychology, philosophy, politics, economics, the humanities and social sciences to understand the basics of human behavior. The competitive advantage of the free conflicts of power and human relations in society.
Process management (Management process).
At the beginning of the century, 20 Henri Fayol proposed that Managers and executives are required. Activities related to management. Known. Movement, and 5 to include planning (planning), organizing (organizing) the command (commanding), coordination (coordinating) and control (controlling) (writing as POCCC) and later in the mid- 1950. scholars at UCLA to a plan (planning), organizing (organizing) and staff (staffing) to order (directing) and controlling (controlling) (writing as POSDC) the process to manage five factors (POSDC. ) and this is commonly used as a framework for a textbook for more than 20 years and later after a search process to manage five of these as the four pillars of the plan (planning), organizing (organizing. ) to bend the (leading / influencing) and controlling (controlling) the movement in each part of the deal mentioned above are interrelated and affect each other include
Planning (planning).
Activities related to the goal of creating a strategy to guide the process toward the goal. And distribution of strategic plans to operational level. The strategy and plan of each level and each segment must meet together. In order to achieve the goals of the organization and their work with
Organization (organizing).
The activity is related to the organizational structure that allows it to achieve the goals set for it. What do I need a job. And each will be allocated to the group. Who is responsible for each task. And shall be reported according to the hierarchy. Who has the authority to make decisions.
To bend the staff. (Leading / influencing).
It's about managing your employees work. Efficiency and effectiveness. The need for coordination. Good communication. Motivation to work. Executive Leadership must be appropriate. Reduce conflict and tension in the organization.
Control (controlling).
On organizational goals. The plan is to restructure the organization. The that the employee training and motivation to work. And to make sure that things will proceed as it should be. Management would have to control and monitor the actual performance against goals or standards set forth. If the actual deviation from the target. Meaning it must be adapted to meet the target. The process of monitoring, evaluation and comparison process is controlled.
The role of management (Managerial roles).
Ml of the functions on the management of the organization, often focusing on the four functions of management processes (planning, organizing, and controlling the bend), as discussed above. The individual leaders and their importance in the management functions are different. It also depends on the operation of a different (eg, the operating organization's profit or a non-profit) level of management in different (primary level. middle level) and size of different organizations, for example, executives in the management of different activities in the different functions. When considering the activities of the organization and management that Mintzberg's role. Management can be classified into three groups, known as. Management roles of Mintzberg (Mintzberg's managerial roles), including the role of the individual. (Interpersonal roles) and role information. (Informational roles) and role in decision making (decisional roles), each of the following role play.
The role of the individual. (Interpersonal roles) role is to establish a relationship between the parties consists of the sub.
1) The role of the position. (Figurehead): The daily duties and in accordance with law. Or by society as a welcome guest of the organization. Signing of legal documents, etc.
2) the leader (leader): responsible for motivating and stimulating the work of employees. People responsible for providing training and other related.
3) The role of relationships (liaison): The internal and external to the network. Spread more widely.
The role of information. (Informational roles) as the role of distribution and transmission information consists of the following roles.
4) an evaluation (monitor): A follow-up to receive information. (Usually a current) to understand the organization and the environment. As the center of the system.
5) the data distribution. (Disseminator): the role of passing information to the employees in the organization. Some information about the facts. Some information about the collection, interpretation and differences in the organization.
6) as a spokesman (spokesperson): the previous release. Send the information to an outside agency with planning policy and the work of organizations such as industry experts.
Role in the decision-making (decisional roles) make decisions in the operations of the organization. Contains the following sub.
7) is the operator. (Entrepreneur): opportunities and new initiatives such as improving the project. To lead to improvement. Provide guidance on project design. The meeting will review and determine the strategy to develop new programs.
8) is the manager of public order (disturbance hander): responsible for the operation when you are faced with the order. The review and strategy related to the unrest and the crisis in the organization.
9) the allocation of resources (resource allocator): is responsible for allocating resources in an organization such as the determination of the issues and the importance of organization and order, and decentralization. Activities related to the budget. And manage the work of employees.
10) is a bargain. (Negotiator): responsible for a bargain on the importance of organizations such as participation in the union contract with the organization. Or negotiate with suppliers (suppliers).
Skills of Management (Management Skills).
Management is in any Or organization, any act in the management of four to get the plan (planning), organizing (organizing) to bend the (leading / influencing) and controlling (controlling) and the administrator will be able to act on. management has been successful with it. Must have good management skills. The importance of basic skills that managers should have at least 3 to include technical skills (technical skills) people skills (human skills) and cognitive skills (conceptual skills).
Technical skills (technical skills) is the ability to apply their expertise and know about. For senior management skills, this is know about the general industry. Processes and products organization. And for the middle management level and above. The ability to work in specific areas such as finance, human resources. Information technology, law, marketing, computer systems or the technical skills are the ability to work as a process or product .
People skills (human skills) as the skills to make the coordination of the group executive responsible. A work-related attitudes, communication, and the interests of individuals and groups. Working with people is a skill.
Thinking skills (conceptual skills) is the ability to view the organization as a whole. Management skills and ideas. I can understand the relationship of the various departments of the organization that influence how. Understand the relationship between organizational factors and environmental organizations. The changes in the organization have an impact on other parts, however.
Skills that will be a significant increase in the higher management level. While technical skills are important at higher management levels. The high-level executives will oversee the details about the activities of production. And less technical. It will focus on an overview of the organization and direction to the development of a more The people skills. Still very important at all levels of management. We must involve people at all levels.
Event Management (Managerial Activities).
Studies on the activities of daily management that The difference is that the results of this study. Management's success in his career and was promoted to the position quickly. The importance of the different activities and effectiveness. Affecting both the quantity and quality of the targets. And is a favorite of those under command. The study by Luthans and colleagues (Robbins, 2003) found that the activity of the parent can be classified into four types.
1) and traditional (traditional management), such as decision making, planning and control.
2) communication. (Communication), such as the exchange of information daily. And working papers.
3) management of the HR (human resource management), such as motivation, discipline. Conflict management, personnel and training.
4) Create a network (networking), such as the social politics of the organization. And activities with outside agencies.
The study of the management of the 450 people on four types of such activities. The executive general average, it takes about 32 percent of the time to work with all types of management methods. Approximately 29 percent to 20 percent of activities related to communication and human resource management activities and 19 percent of the network. The use and importance of the four activities that are different to each executive. In particular, the management was ready to take the time to do it. Management as an effective management team that is successful for a time with the parent networking and human resource management at the least. While executives at the parent to provide effective communication with and the time to build a minimum.
The study reflects before that. In actual practice. The awards are sometimes not feasible. Performance by all. Social factors. And political organizations to influence it. Operations of the organization with
Ethics of Business Administration (Management Ethics).
The practice of politics in an ethical organization. Should be considered in three aspects: 1) the benefit of the public 2) Privacy 3) justice is in
The first point to be made to the politics of the organization. For their own benefit. Or the common good. If the goals of the organization. It is an act that is contrary to morality. It is for their own benefit. It is considered an unethical act, for example, a rumor is not true that the purchase of a new electrode of a corrupt organization. To be of no confidence in the procurement and management purchasing a new electrode. It is unethical act. There are benefits to the organization. If the Department the left maintenance work especially well with the Department the purchase of the insurance the procurement Speeding the purchase of equipment to be pro transparency to keep the. of the organization. They do not conflict with ethics. The organization as a whole can benefit.
The second point is. All rights reserved. If the act is a violation of privacy or rights of others should have. It is not ethical, for example, if the manager left the party maintenance work order to the sepoys between the purchase order for him to work faster. It is not a moral act. In the final is the justice that is done, the cause of equality. Fair or not. If an act that makes some people more than the benefits. Or make some people lose interest. It is unethical to act as head of the evaluation. His work unfairly. Evaluating the work that I have a question, the better. The evaluation is defined as the reward.
However, to determine if any action is ethically difficult. Especially with the management. Those with power in organizations. Because the power is often claimed that their actions. For the common good. And in accordance with the goals of the organization. Not interfere with the rights of anyone. And to be fair and equitable treatment. In practice. Those with power are those who would act contrary to morality over
Employees are not authorized. The administrators are authorized to act on their own should consider the fact that about three points above that. To act ethically or not.
Summary.
A. Management (Management) refers to the process that allows various events to be successful. Efficient and effective human and organizational resources.
Two. Manager (Manager) to those who work with or work through other employees. Achieve coordination. The activities of the organization achieved the goals set. Changes in the organization. The role of the manager to adjust to. There is no dividing line. Between managers and employees clearly.
Three. Effective means to work properly. A comparison between the input (inputs) and output (outputs) if we can work more productive while using less than or equal to the input means. Our work more effective. The effectiveness of the management. According to the goals or objectives set forth that focuses on effective ways of working. The performance will focus on the results of operations.
Four. Process management (management process) consists of all four major pillars.
1) planning (planning) activities related to the target. And strategies. And action plans. To achieve the goals of the organization.
2) organization (organizing) the organizational structure to support the operation as planned.
3) to bend the (leading / influencing) the Employees likely to attract individuals and groups. To perform work. Communication. To deal with issues regarding the behavior of employees in the organization and
4) control (controlling) the activity of tracking performance. Against target. The standards set forth. And make changes. The results of operations are on target. The standards set forth.
Five. Skills required for the management and technical skills (technical skills) people skills (human skills) and cognitive skills (conceptual skills) managers at different levels. Skill requirements in different aspects. Executives will need a higher skill level executives. Management and the need for technical skills than the executive. About the skills that are needed for all levels.
6. Administrators are people who have authority in the organization. And be empowered in a way that is contrary to ethical principles do not apply power to the common good. Or in accordance with the goals of the organization. Or authority to interfere with the legitimate rights of others.
Modern organization (Modern organization).
Management in the organization. And in view of the management. Organization means. The people who work together as a system to achieve one goal. Which are the common three aspects.
1) All organizations have their own purpose or goal.
2) All organizations need to work together.
3) The Organization must be reorganizing the division of responsibilities in the organization.
As discussed above. That are currently faced with ever-changing environment. Therefore, organizations need to be adjusted regularly. The traditional concept of a modern organization with a different management style with the same dynamic. Rigid and flexible format. The focus on the job skills. The workplace and at a fixed time to work anywhere, anytime.
The organization will have the same management style that rarely change. If a change occurs, some are short. Happily, the current organizational changes will occur over time. I have some for a short period. The dynamic response can be adjusted to conform with changes in the environment at all times. Traditional organizations are not flexible management. In the modern organization with a flexible management. The new organization will not stick to only one course of action. Need to be flexible in practice. Can be adjusted if the situation is different.
Are the same type of work is constant. Each employee is assigned a specific task. The working group was not changed. But in the modern organization, employees need to know their potential to learn and work on the sides. And switching functions, and work regularly, for example in car manufacturing. Employees in production department. Must be able to use machines with computer control systems. The job descriptions (job description) this same 20 years ago, so there is no other place in the modern organization to develop the skills to be more versatile. In determining the remuneration of work. (Compensation) in the modern organization is likely to be rewarded based on skill (skill based) that is capable of accomplishing many tasks. The more you pay more. Instead, make compensation according to the nature and responsibilities (job based).
Are the same. Employees working in the workplace and at a certain time. But in modern times they are more likely to give employees the freedom to work anywhere, anytime. I have to work as scheduled. The technology allows you to communicate to each other, even working on it. As well as rapid change. Globalization and the need for more time to work against the exploitation of personal and family time. The new organization will provide flexibility in operation and the time and place to be in line with trends in the way of life of its employees.
Definition of management (Defining management).
Management (Management) refers to the process of making the activities successful to efficiently and effectively with people and resources of the organization (Robbins and DeCenzo, 2004; Certo, 2003), which according to this definition, the components involved. including process management (process) performance (efficiency) and effectiveness. (Effectiveness) process (process) in the definition of management means the management functions of planning and organization. To bend the organization and control which are described later in detail on the following topics. Management functions and processes.
Performance (efficiency) and effectiveness. (Effectiveness).
Is about the nature of performance management to work properly. A comparison between the input (inputs) and output (outputs) if we can work more productive while using less than or equal to the input means. Our work more effective. The inputs to the management of the resources of the organization, including the amount of raw materials and capital equipment resources are limited. And the cost of operations of the organization. Therefore, good management must try to have the least resources and the most productive.
Efficacy (effectiveness) for the effective management means. According to the goals or objectives set forth . The only effective management is not enough to matter. The yield according to the intended target or not, for example, produced an educational institution for having completed the study with each other. Regardless of the quality of education, but it may be effective. The resources used to produce a lower cost per student. It might not be as effective in the study and on the other hand, if the operations are not effective alone. Regardless of cost and efficiency as well, for example, the Hewlett-Packard. May be the color toner cartridges for Laser printer engine with realistic color and longer lasting than original. It takes time, labor and raw materials increased. The efficiency is improved. But that is not efficient. The total cost is much higher.
Management effectiveness and efficiency that Requires an understanding of other related disciplines, including psychology, philosophy, politics, economics, the humanities and social sciences to understand the basics of human behavior. The competitive advantage of the free conflicts of power and human relations in society.
Process management (Management process).
At the beginning of the century, 20 Henri Fayol proposed that Managers and executives are required. Activities related to management. Known. Movement, and 5 to include planning (planning), organizing (organizing) the command (commanding), coordination (coordinating) and control (controlling) (writing as POCCC) and later in the mid- 1950. scholars at UCLA to a plan (planning), organizing (organizing) and staff (staffing) to order (directing) and controlling (controlling) (writing as POSDC) the process to manage five factors (POSDC. ) and this is commonly used as a framework for a textbook for more than 20 years and later after a search process to manage five of these as the four pillars of the plan (planning), organizing (organizing. ) to bend the (leading / influencing) and controlling (controlling) the movement in each part of the deal mentioned above are interrelated and affect each other include
Planning (planning).
Activities related to the goal of creating a strategy to guide the process toward the goal. And distribution of strategic plans to operational level. The strategy and plan of each level and each segment must meet together. In order to achieve the goals of the organization and their work with
Organization (organizing).
The activity is related to the organizational structure that allows it to achieve the goals set for it. What do I need a job. And each will be allocated to the group. Who is responsible for each task. And shall be reported according to the hierarchy. Who has the authority to make decisions.
To bend the staff. (Leading / influencing).
It's about managing your employees work. Efficiency and effectiveness. The need for coordination. Good communication. Motivation to work. Executive Leadership must be appropriate. Reduce conflict and tension in the organization.
Control (controlling).
On organizational goals. The plan is to restructure the organization. The that the employee training and motivation to work. And to make sure that things will proceed as it should be. Management would have to control and monitor the actual performance against goals or standards set forth. If the actual deviation from the target. Meaning it must be adapted to meet the target. The process of monitoring, evaluation and comparison process is controlled.
The role of management (Managerial roles).
Ml of the functions on the management of the organization, often focusing on the four functions of management processes (planning, organizing, and controlling the bend), as discussed above. The individual leaders and their importance in the management functions are different. It also depends on the operation of a different (eg, the operating organization's profit or a non-profit) level of management in different (primary level. middle level) and size of different organizations, for example, executives in the management of different activities in the different functions. When considering the activities of the organization and management that Mintzberg's role. Management can be classified into three groups, known as. Management roles of Mintzberg (Mintzberg's managerial roles), including the role of the individual. (Interpersonal roles) and role information. (Informational roles) and role in decision making (decisional roles), each of the following role play.
The role of the individual. (Interpersonal roles) role is to establish a relationship between the parties consists of the sub.
1) The role of the position. (Figurehead): The daily duties and in accordance with law. Or by society as a welcome guest of the organization. Signing of legal documents, etc.
2) the leader (leader): responsible for motivating and stimulating the work of employees. People responsible for providing training and other related.
3) The role of relationships (liaison): The internal and external to the network. Spread more widely.
The role of information. (Informational roles) as the role of distribution and transmission information consists of the following roles.
4) an evaluation (monitor): A follow-up to receive information. (Usually a current) to understand the organization and the environment. As the center of the system.
5) the data distribution. (Disseminator): the role of passing information to the employees in the organization. Some information about the facts. Some information about the collection, interpretation and differences in the organization.
6) as a spokesman (spokesperson): the previous release. Send the information to an outside agency with planning policy and the work of organizations such as industry experts.
Role in the decision-making (decisional roles) make decisions in the operations of the organization. Contains the following sub.
7) is the operator. (Entrepreneur): opportunities and new initiatives such as improving the project. To lead to improvement. Provide guidance on project design. The meeting will review and determine the strategy to develop new programs.
8) is the manager of public order (disturbance hander): responsible for the operation when you are faced with the order. The review and strategy related to the unrest and the crisis in the organization.
9) the allocation of resources (resource allocator): is responsible for allocating resources in an organization such as the determination of the issues and the importance of organization and order, and decentralization. Activities related to the budget. And manage the work of employees.
10) is a bargain. (Negotiator): responsible for a bargain on the importance of organizations such as participation in the union contract with the organization. Or negotiate with suppliers (suppliers).
Skills of Management (Management Skills).
Management is in any Or organization, any act in the management of four to get the plan (planning), organizing (organizing) to bend the (leading / influencing) and controlling (controlling) and the administrator will be able to act on. management has been successful with it. Must have good management skills. The importance of basic skills that managers should have at least 3 to include technical skills (technical skills) people skills (human skills) and cognitive skills (conceptual skills).
Technical skills (technical skills) is the ability to apply their expertise and know about. For senior management skills, this is know about the general industry. Processes and products organization. And for the middle management level and above. The ability to work in specific areas such as finance, human resources. Information technology, law, marketing, computer systems or the technical skills are the ability to work as a process or product .
People skills (human skills) as the skills to make the coordination of the group executive responsible. A work-related attitudes, communication, and the interests of individuals and groups. Working with people is a skill.
Thinking skills (conceptual skills) is the ability to view the organization as a whole. Management skills and ideas. I can understand the relationship of the various departments of the organization that influence how. Understand the relationship between organizational factors and environmental organizations. The changes in the organization have an impact on other parts, however.
Skills that will be a significant increase in the higher management level. While technical skills are important at higher management levels. The high-level executives will oversee the details about the activities of production. And less technical. It will focus on an overview of the organization and direction to the development of a more The people skills. Still very important at all levels of management. We must involve people at all levels.
Event Management (Managerial Activities).
Studies on the activities of daily management that The difference is that the results of this study. Management's success in his career and was promoted to the position quickly. The importance of the different activities and effectiveness. Affecting both the quantity and quality of the targets. And is a favorite of those under command. The study by Luthans and colleagues (Robbins, 2003) found that the activity of the parent can be classified into four types.
1) and traditional (traditional management), such as decision making, planning and control.
2) communication. (Communication), such as the exchange of information daily. And working papers.
3) management of the HR (human resource management), such as motivation, discipline. Conflict management, personnel and training.
4) Create a network (networking), such as the social politics of the organization. And activities with outside agencies.
The study of the management of the 450 people on four types of such activities. The executive general average, it takes about 32 percent of the time to work with all types of management methods. Approximately 29 percent to 20 percent of activities related to communication and human resource management activities and 19 percent of the network. The use and importance of the four activities that are different to each executive. In particular, the management was ready to take the time to do it. Management as an effective management team that is successful for a time with the parent networking and human resource management at the least. While executives at the parent to provide effective communication with and the time to build a minimum.
The study reflects before that. In actual practice. The awards are sometimes not feasible. Performance by all. Social factors. And political organizations to influence it. Operations of the organization with
Ethics of Business Administration (Management Ethics).
The practice of politics in an ethical organization. Should be considered in three aspects: 1) the benefit of the public 2) Privacy 3) justice is in
The first point to be made to the politics of the organization. For their own benefit. Or the common good. If the goals of the organization. It is an act that is contrary to morality. It is for their own benefit. It is considered an unethical act, for example, a rumor is not true that the purchase of a new electrode of a corrupt organization. To be of no confidence in the procurement and management purchasing a new electrode. It is unethical act. There are benefits to the organization. If the Department the left maintenance work especially well with the Department the purchase of the insurance the procurement Speeding the purchase of equipment to be pro transparency to keep the. of the organization. They do not conflict with ethics. The organization as a whole can benefit.
The second point is. All rights reserved. If the act is a violation of privacy or rights of others should have. It is not ethical, for example, if the manager left the party maintenance work order to the sepoys between the purchase order for him to work faster. It is not a moral act. In the final is the justice that is done, the cause of equality. Fair or not. If an act that makes some people more than the benefits. Or make some people lose interest. It is unethical to act as head of the evaluation. His work unfairly. Evaluating the work that I have a question, the better. The evaluation is defined as the reward.
However, to determine if any action is ethically difficult. Especially with the management. Those with power in organizations. Because the power is often claimed that their actions. For the common good. And in accordance with the goals of the organization. Not interfere with the rights of anyone. And to be fair and equitable treatment. In practice. Those with power are those who would act contrary to morality over
Employees are not authorized. The administrators are authorized to act on their own should consider the fact that about three points above that. To act ethically or not.
Summary.
A. Management (Management) refers to the process that allows various events to be successful. Efficient and effective human and organizational resources.
Two. Manager (Manager) to those who work with or work through other employees. Achieve coordination. The activities of the organization achieved the goals set. Changes in the organization. The role of the manager to adjust to. There is no dividing line. Between managers and employees clearly.
Three. Effective means to work properly. A comparison between the input (inputs) and output (outputs) if we can work more productive while using less than or equal to the input means. Our work more effective. The effectiveness of the management. According to the goals or objectives set forth that focuses on effective ways of working. The performance will focus on the results of operations.
Four. Process management (management process) consists of all four major pillars.
1) planning (planning) activities related to the target. And strategies. And action plans. To achieve the goals of the organization.
2) organization (organizing) the organizational structure to support the operation as planned.
3) to bend the (leading / influencing) the Employees likely to attract individuals and groups. To perform work. Communication. To deal with issues regarding the behavior of employees in the organization and
4) control (controlling) the activity of tracking performance. Against target. The standards set forth. And make changes. The results of operations are on target. The standards set forth.
Five. Skills required for the management and technical skills (technical skills) people skills (human skills) and cognitive skills (conceptual skills) managers at different levels. Skill requirements in different aspects. Executives will need a higher skill level executives. Management and the need for technical skills than the executive. About the skills that are needed for all levels.
6. Administrators are people who have authority in the organization. And be empowered in a way that is contrary to ethical principles do not apply power to the common good. Or in accordance with the goals of the organization. Or authority to interfere with the legitimate rights of others.
Total Quality Management
Total Quality Management (TQM: Total Quality Management).
Awareness of the quality. The management organization focused on improving the quality of the organizational principle of TQM is a meaningful integration into all parts of the organization. To solve the problem. Value added. Cost control. Organizational restructuring. The benefits are enormous and as an alternative to TQM practices to help business and competitive advantage. Move forward.
Total quality management. The organization and discipline to work to prevent corruption. And creating value every step of the process by which everyone in the organization must be involved. This is an important factor in the move towards excellence. The management organization. Production Management. Management. Customer Management. People management. And financial management as the most important aspects of quality management as a whole is to develop and use their potential and fully participate in the holes and improve the quality of the product or service is the quality. of all employees to continuously improve.
Applications. Total quality management in organizations. This would improve the quality of the goods or services to client satisfaction. If the organization has the potential to compete. A sustainable competitive advantage. And an approach that allows organizations to reduce costs of production and operations. This will not affect production. Also, the process is streamlined. And coordination. Cause long-term development of the organization.
The organization will be the overall quality of management is to have a higher quality product or service. The disposal of waste. Or cause a reduction in waste (Zero-Waste), the social and environmental responsibility, too (native gold within species persistence ,2545:46-47).
The definition of TQM.
Total Quality Management or TQM or total quality management. Quality management throughout the organization. And quality management, holistic approach can be said that TQM is defined as total quality management, the definition of TQM is the development of a dynamic culture of the organization, all members are given priority. And participate in the development of a continuous operation. It aims to meet the demand. And customer satisfaction. This will create business opportunities. Advantage in the competition. And sustainable development of the organization.
Basic concepts of quality management throughout the organization.
The quality of operations according to the standard. Or requirements. The satisfaction to our customers. And operating costs as low as possible. Can be explained by the development of the concept of quality is the quality management by the development of the concept of quality can be classified into four levels.
A. As standard.
Two. As the benefits.
Three. Reasonable cost.
4 needs to be hidden
It can also be split into two properties, quality and style.
A. Quality of the product. 8 is an important feature to consider.
Performance.
Characteristic
Reliability
Compliance as required.
Durability
The ability to provide services.
Beauty
Perceived quality. The reputation of the product.
Two. Quality of service. The key feature is the 10.
Reliability
To meet the demand.
Capability
Accessibility.
Courtesy
Communication.
Credibility
Security
Understanding the customer.
Can the service.
It can also be considered. The concept of academic quality and reputation.
The idea of Walter A. Schewhart.
Statistics from the American principles of statistical quality control technique known as statistical quality control (Statistic Quality Control) or SQC control charts developed by the Schewhart (Control Chart) and sampling to test the product. And a control circuit of called Schewart Curcle comprised four phases: Plan Do Study Action or PDSA, which later developed by Deming The Deming Curcle or cycle PDCA (Nat ° Union Ekhr Nut House, 2545. : 36).
The idea of Josheph M. Juran.
The meaning of the word quality means appropriate to use (Fitness for Use) of the product. Or clients. By using the concept of internal customers (Internal Customer) and focus on the cost of quality (Cost of Quality) by considering the benefits and control the quality and Juran believed that the crash occurred. production. The operation can be controlled by good management. The problem is finding a problem 2-3 (Vital Few), as amended, will give a dramatic effect on improving the quality of the Juran also stated that the management of quality control and quality improvement plan (° Union Nat. Ekhr Nut House, 2545:36).
The idea of Willium Edwards Deming.
The American Statistician. An important part in improving the quality of the Japanese industrial system. And to encourage business and industry of America, the active development and the principles of total quality management (Total Quality Management) or TQM and Deming also proposed principles for the management of 14 items (Deming's 14 Points). week.
A. A mission dedicated to improving the quality of the product or service.
Two. The new quality management philosophy.
Three. End quality control through inspection.
Four. End of the business decisions solely on price.
Five. Improve production systems and to provide continuous service.
6. The training on a regular basis.
Seven. The leadership to occur.
Eight. Get rid of it completely.
Nine. Breaking the barriers between agencies.
10. Clear motto motto and goal is arbitrary.
11. Have given a numerical quota.
12. Have a clear sense of pride among employees.
13th., Education and growth.
14. Take action to achieve change (° Nat Union Ekhr ,2545:37 I-38 South).
The concept of Phillip B. Crosby.
Practitioners and thinkers who have a reputation for quality management. American meaning of the term that refers to the possible requirements (Conformance to Requirements) and who said that. Quality does not cost (Quality is Free), and focuses on the cultural and operational risk is zero (Zero Defect), he suggested. Organizations need to continuously improve quality. They cover the use of machinery and equipment such as personal development on a regular basis. This reduces errors. And operational errors. The end of the organization (Nat Nat Ekhr ° Confederation House, 2545:38).
The concept of Armand V. Feigenbaum.
The idea is to focus on the cost of quality. The need to continue to provide leadership in long-term costs by Feigenbaum is the meaning of the word quality means to satisfy our customers with the lowest cost. The quality and range of industries. Starting from initial product design. Bring products to market. And after-sales service. This is the complete and comprehensive principles of Total quality control (Total Quality Control) or TQC (Nat Nat Ekhr ° Confederation House, 2545:38).
The idea of Kaoru Ishikawa.
Scholars who have a reputation for quality Japanese. The concept of integrated quality control (Quality Control Circles) or Qcc to be accepted nationally. And concepts. Quality control throughout the organization. (Company-wide Quality Control) or in accordance with the principles of TQM CWQC in the West. As well as guidance on the principles of statistical quality control. Known, including 7QC Tools.
A. Cause and effect diagram (Cause and Effect Diagrams) or the fishbone diagram (Fish bone Diagram).
Two. Analysis Perato (Pareto Analysis).
Three. Diagrams (Graphs).
Four. Chart (Histograms).
Five. A control process (Process Control Charts).
6. Tree distribution (Scatter Diagrams).
Seven. Checklist (Check List Sheets).
Ishikawa is also suggested that quality control is the responsibility of all staff to share practice. The suggestions for improvement of the organization. Unlike the concept of management in the West. That authority and responsibility for the quality of the organization. This is professional quality. Which often cause conflicts with other agencies to release a work into the hands of inferior quality (Nat Union Ekhr ° ,2545:39 I-40 South).
The idea of Genichi Taguchi.
Pay attention to the quality of the starting point for the Taguchi quality design should start from (Quality of Design), and he also offered the opportunity cost of the product. Or services do not meet the deadline (Nat Nat Ekhr ° Confederation House, 2545:40).
Principles of quality management.
Quality management (Quality Management) consists of the following is important.
A. The quality of the strategic plan (Strategic Quality Management) is a vision and strategic quality planning. The beginning of quality management. The quality management will be integrated into the operations at all levels, from the vision, mission, strategy and action plan. To take into account the need. And focus on the quality of concrete. And access to all parts of the organization. The administrator will need to create a vision of quality in line with business needs. The mission and vision of the strategic plan and the quality is clear and concrete.
Two. To improve the quality (Quality Improvement) to solve problems and improve the quality of the organization. Must operate in a systematic and continuous. With diligence and an understanding of the limitations of the situation. The development will be required to analyze and solve problems as the main reason. And scientific principles. By trying to find a simple way. But the most powerful (Simple but Efficient) used to solve problems and improve performance. This must be done through management, training and continuous reinforcement. So that all members have a conscience. Is committed. And to participate in quality improvement at all levels. In order to achieve organizational excellence (Excellence) quality and performance.
Three. QC (Quality Control) is a process system. And operations. To ensure that the product or service produced. Qualified in accordance with prescribed. Which is performed by standard criteria and procedures for monitoring quality. To evaluate and compare the results with the standard. By the results of operations and compliance with standards. The quality issue is decided accordingly. Quality control is a basic task. And is a critical component of quality management. To ensure that businesses can operate consistently. And delivery of quality care to our customers' needs as agreed. And consistently.
Deming's principles for TQM.
Quality is extremely important in the operation. Therefore, the quality was presented with a Deming cycle PDCA (Plan, Do, Check, Act) so as to initiate a continuous quality improvement.
All the components can be described as follows: 4.
A. The plan (Plan) planning process is the most important step. The starting point has to be aware of the problem and the problem to be solved. With data collection. Choices. And analysis of options to choose the method that is used to fix the problem.
Two. Action (Do) lead to the decision into action by ensuring that those responsible be aware of. And the need to clear. And who is responsible for implementation of the plan. Know the details and stages of training to implement the plan. And has the necessary resources.
Three. To check (Check) is monitoring and evaluating performance. Assessment should evaluate the performance of the organization that can perform as planned or not. The contents of the plan are complete or not. The evaluation found that the department is required to meet the goal to create a standard for implementation in next time.
Four. Amended (Act) in the performance of the standard of performance to be used as guidelines in the future. And make changes in the results did not meet the target set. When the results were accepted by all parties then prepared a report to the executive agencies and other organizations in mind. What if it were not objective or target set, the result of bad planning from the beginning. Planning Organization to find the cause of the poor first. And then improve the quality of planning. And improve the content of the plan with
There is a critical component of TQM 3.
A. To their customers (Customer Oriented), customer (Customer) is the key to business survival. The purpose of business is to create and maintain customer master Peter F. Drucker, the management of contemporary (Modern Business Management Guru) to encourage the idea that a business can survive. The customers who buy a product or service. Whether the business is a big one. If you can not sell products or services to the target. Do not be achieved. Customers is quality. And customers. The staff in all business organizations. It is not in operation at all stages. To create quality work to clients. Not only to appease the boss. The salary is the customer happy and stable life. Customers have priority in every business organization needs to learn. And try to think like a customer. As well as their participation in the operation and troubleshooting of the business. In order to meet the demand. Satisfaction. And appreciation of the real customer.
In addition, the focus will not be limited to actual customers or the customers (External Customer) to purchase goods or services of the business only. It will expand coverage to employees. Or those next to us. The wait for the service of our customers within the (Internal Customer) and we will act as a delivery (Internal Supplier) to deliver performance and satisfaction to them. This will create an ongoing relationship. Chain quality (Quality Chain) of the raw material (Supplier) suppliers and internal customers. To customers who purchase goods and services with the business. The relationship must be consistent and continuous support as appropriate.
If you have a portable supply chain deficiencies. It will make the delivery of quality products, lack of integrity. And create more problems. Therefore, all employees must have a sense of quality. And excellence. Get things done and not perfunctory. But remember that his work will have an impact on the quality of the product. Business or service delivery to customers. If his work has also resulted in the further obstacles. And provide customers with quality products and services. This will have a negative impact on his eventual return.
Two. Of continuous improvement (Continuous Improvement) of the continuous innovation. The organization must be developed continuously. Development continues to cause momentum (Momentum), which will make your business move forward with a streamlined and efficient. Can solve problems and develop a complex and comprehensive organization. The TQM organization made the decision to revise it. And change. The guidelines for the operation.
1.1 Analysis and review of operational information and to find ways to improve the environment. And improve the quality of the system and the innovative and sustainable.
1.2, trying to find ways to solve problems. Development and implementation of simple but high results.
1.3 Monitoring and evaluation of a systematic nature, and not as a loss of detection.
Three. The participation of employees (Employees Inovation) All employees and staff.
And the executive agencies to work together. All departments must work as a member of the same quality (Nat Union Ekhr ,2545:60 I-64 South).
Concluded that TQM means to deal with the customer. Which shall be operated continuously. And arising from the participation of all members of the organization. This will not stop execution, dynamic or static.
TQM is a broad scope of operations, which cover more than a guarantee of quality or TQM is a business process. To create complete customer satisfaction at every stage. Both inside and outside the organization. (Oakland, 1993).
The objective of TQM.
A. To reduce costs and improve the quality of the product or service is intended primarily for performance quality. To its existence. And competitiveness of the organization.
Two. Satisfaction and customer loyalty. The client is a top priority for today and tomorrow. The business must operate proactively. Customers to obtain and maintain continuously.
Three. To job satisfaction. And improve the lives of his staff are committed and dedicated in the business.
Four. Efficiency of operations and future growth. The aim is to create a perfect quality. This is consistent with the philosophy of organizational learning. The focus is on learning and development for the survival of the organization. We may be said that TQM is an important tool in building a learning organization (Federation of Music Ekhr ,2545:66 I-67 South).
Benefits of TQM.
A. Help executives and organizations to recognize the problems of customers. And the real needs of the market. Products and services to meet the customer satisfaction.
Two. To focus on simple systems and the results are reducing waste and inefficiency in the operation. And cost effectively.
Three. Develop the procedures and data storage functions. Efficiency, transparency, accountability and not to waste time on tasks that do not add value to the business.
Four. Employees involved in ground operations. Troubleshooting The revenue of the business. Employees with job satisfaction.
Five. The development of the organization. The highest quality in all dimensions (Nat Union Ekhr ,2545:67 I-68 South).
The application of TQM to the organization to achieve quality.
Organization Quality (Quality Organization) must be modified at any time because of the dynamics. Therefore, in assessing the quality of a concrete rather difficult. However, the general quality of the organization can be considered as criteria for the award of Malcolm Baldrige (Malcolm Baldrige Quality Award) or MBQA of the United States is as follows.
A. Leadership (Leadership).
Two. Data, information, and analysis of information (Information and Analysis).
Three. Strategic quality planning (Strategic Quality Planning).
Four. Of Human Resource Development (Human Resource Development and Management).
Five. The quality process (Management of Process Quality).
6. Quality and Performance (Quality and Operation Results).
The application of TQM in the organization to achieve the results. The operation continues. And it is very worthwhile if you are able to create a TQM implementation in an organization. The next step in TQM implementation is as follows.
A. To select and appoint a person responsible for the development of the organization. The senior management has been generally accepted in the organization. And those selected will be able to work full-time monitoring, evaluation and problem solving.
Two. Of planning operations. Management and staff share the vision and strategy for quality. This provides a framework for the short, medium and long-term plan by the deadline. Communication and understanding across the organization to create awareness about TQM is a management development, leadership and team building. The knowledge and skills in quality management. TQM is the culture system, documents are made so as not to waste time with paperwork. The structure and systems. The evaluation and reward systems to focus on the work of the team.
Three. The operating plan is a systematic practice. To conform with the master plan. Opportunity for stakeholders to participate. The problem that causes the system.
Four. Monitoring and evaluation is determined to improve. And practices that achieve the highest quality always. Not satisfied with the success. It must strive to improve all the time.
Five. A reinforcement to philosophy. And implementation of TQM to remain constant.
Awareness of the quality. The management organization focused on improving the quality of the organizational principle of TQM is a meaningful integration into all parts of the organization. To solve the problem. Value added. Cost control. Organizational restructuring. The benefits are enormous and as an alternative to TQM practices to help business and competitive advantage. Move forward.
Total quality management. The organization and discipline to work to prevent corruption. And creating value every step of the process by which everyone in the organization must be involved. This is an important factor in the move towards excellence. The management organization. Production Management. Management. Customer Management. People management. And financial management as the most important aspects of quality management as a whole is to develop and use their potential and fully participate in the holes and improve the quality of the product or service is the quality. of all employees to continuously improve.
Applications. Total quality management in organizations. This would improve the quality of the goods or services to client satisfaction. If the organization has the potential to compete. A sustainable competitive advantage. And an approach that allows organizations to reduce costs of production and operations. This will not affect production. Also, the process is streamlined. And coordination. Cause long-term development of the organization.
The organization will be the overall quality of management is to have a higher quality product or service. The disposal of waste. Or cause a reduction in waste (Zero-Waste), the social and environmental responsibility, too (native gold within species persistence ,2545:46-47).
The definition of TQM.
Total Quality Management or TQM or total quality management. Quality management throughout the organization. And quality management, holistic approach can be said that TQM is defined as total quality management, the definition of TQM is the development of a dynamic culture of the organization, all members are given priority. And participate in the development of a continuous operation. It aims to meet the demand. And customer satisfaction. This will create business opportunities. Advantage in the competition. And sustainable development of the organization.
Basic concepts of quality management throughout the organization.
The quality of operations according to the standard. Or requirements. The satisfaction to our customers. And operating costs as low as possible. Can be explained by the development of the concept of quality is the quality management by the development of the concept of quality can be classified into four levels.
A. As standard.
Two. As the benefits.
Three. Reasonable cost.
4 needs to be hidden
It can also be split into two properties, quality and style.
A. Quality of the product. 8 is an important feature to consider.
Performance.
Characteristic
Reliability
Compliance as required.
Durability
The ability to provide services.
Beauty
Perceived quality. The reputation of the product.
Two. Quality of service. The key feature is the 10.
Reliability
To meet the demand.
Capability
Accessibility.
Courtesy
Communication.
Credibility
Security
Understanding the customer.
Can the service.
It can also be considered. The concept of academic quality and reputation.
The idea of Walter A. Schewhart.
Statistics from the American principles of statistical quality control technique known as statistical quality control (Statistic Quality Control) or SQC control charts developed by the Schewhart (Control Chart) and sampling to test the product. And a control circuit of called Schewart Curcle comprised four phases: Plan Do Study Action or PDSA, which later developed by Deming The Deming Curcle or cycle PDCA (Nat ° Union Ekhr Nut House, 2545. : 36).
The idea of Josheph M. Juran.
The meaning of the word quality means appropriate to use (Fitness for Use) of the product. Or clients. By using the concept of internal customers (Internal Customer) and focus on the cost of quality (Cost of Quality) by considering the benefits and control the quality and Juran believed that the crash occurred. production. The operation can be controlled by good management. The problem is finding a problem 2-3 (Vital Few), as amended, will give a dramatic effect on improving the quality of the Juran also stated that the management of quality control and quality improvement plan (° Union Nat. Ekhr Nut House, 2545:36).
The idea of Willium Edwards Deming.
The American Statistician. An important part in improving the quality of the Japanese industrial system. And to encourage business and industry of America, the active development and the principles of total quality management (Total Quality Management) or TQM and Deming also proposed principles for the management of 14 items (Deming's 14 Points). week.
A. A mission dedicated to improving the quality of the product or service.
Two. The new quality management philosophy.
Three. End quality control through inspection.
Four. End of the business decisions solely on price.
Five. Improve production systems and to provide continuous service.
6. The training on a regular basis.
Seven. The leadership to occur.
Eight. Get rid of it completely.
Nine. Breaking the barriers between agencies.
10. Clear motto motto and goal is arbitrary.
11. Have given a numerical quota.
12. Have a clear sense of pride among employees.
13th., Education and growth.
14. Take action to achieve change (° Nat Union Ekhr ,2545:37 I-38 South).
The concept of Phillip B. Crosby.
Practitioners and thinkers who have a reputation for quality management. American meaning of the term that refers to the possible requirements (Conformance to Requirements) and who said that. Quality does not cost (Quality is Free), and focuses on the cultural and operational risk is zero (Zero Defect), he suggested. Organizations need to continuously improve quality. They cover the use of machinery and equipment such as personal development on a regular basis. This reduces errors. And operational errors. The end of the organization (Nat Nat Ekhr ° Confederation House, 2545:38).
The concept of Armand V. Feigenbaum.
The idea is to focus on the cost of quality. The need to continue to provide leadership in long-term costs by Feigenbaum is the meaning of the word quality means to satisfy our customers with the lowest cost. The quality and range of industries. Starting from initial product design. Bring products to market. And after-sales service. This is the complete and comprehensive principles of Total quality control (Total Quality Control) or TQC (Nat Nat Ekhr ° Confederation House, 2545:38).
The idea of Kaoru Ishikawa.
Scholars who have a reputation for quality Japanese. The concept of integrated quality control (Quality Control Circles) or Qcc to be accepted nationally. And concepts. Quality control throughout the organization. (Company-wide Quality Control) or in accordance with the principles of TQM CWQC in the West. As well as guidance on the principles of statistical quality control. Known, including 7QC Tools.
A. Cause and effect diagram (Cause and Effect Diagrams) or the fishbone diagram (Fish bone Diagram).
Two. Analysis Perato (Pareto Analysis).
Three. Diagrams (Graphs).
Four. Chart (Histograms).
Five. A control process (Process Control Charts).
6. Tree distribution (Scatter Diagrams).
Seven. Checklist (Check List Sheets).
Ishikawa is also suggested that quality control is the responsibility of all staff to share practice. The suggestions for improvement of the organization. Unlike the concept of management in the West. That authority and responsibility for the quality of the organization. This is professional quality. Which often cause conflicts with other agencies to release a work into the hands of inferior quality (Nat Union Ekhr ° ,2545:39 I-40 South).
The idea of Genichi Taguchi.
Pay attention to the quality of the starting point for the Taguchi quality design should start from (Quality of Design), and he also offered the opportunity cost of the product. Or services do not meet the deadline (Nat Nat Ekhr ° Confederation House, 2545:40).
Principles of quality management.
Quality management (Quality Management) consists of the following is important.
A. The quality of the strategic plan (Strategic Quality Management) is a vision and strategic quality planning. The beginning of quality management. The quality management will be integrated into the operations at all levels, from the vision, mission, strategy and action plan. To take into account the need. And focus on the quality of concrete. And access to all parts of the organization. The administrator will need to create a vision of quality in line with business needs. The mission and vision of the strategic plan and the quality is clear and concrete.
Two. To improve the quality (Quality Improvement) to solve problems and improve the quality of the organization. Must operate in a systematic and continuous. With diligence and an understanding of the limitations of the situation. The development will be required to analyze and solve problems as the main reason. And scientific principles. By trying to find a simple way. But the most powerful (Simple but Efficient) used to solve problems and improve performance. This must be done through management, training and continuous reinforcement. So that all members have a conscience. Is committed. And to participate in quality improvement at all levels. In order to achieve organizational excellence (Excellence) quality and performance.
Three. QC (Quality Control) is a process system. And operations. To ensure that the product or service produced. Qualified in accordance with prescribed. Which is performed by standard criteria and procedures for monitoring quality. To evaluate and compare the results with the standard. By the results of operations and compliance with standards. The quality issue is decided accordingly. Quality control is a basic task. And is a critical component of quality management. To ensure that businesses can operate consistently. And delivery of quality care to our customers' needs as agreed. And consistently.
Deming's principles for TQM.
Quality is extremely important in the operation. Therefore, the quality was presented with a Deming cycle PDCA (Plan, Do, Check, Act) so as to initiate a continuous quality improvement.
All the components can be described as follows: 4.
A. The plan (Plan) planning process is the most important step. The starting point has to be aware of the problem and the problem to be solved. With data collection. Choices. And analysis of options to choose the method that is used to fix the problem.
Two. Action (Do) lead to the decision into action by ensuring that those responsible be aware of. And the need to clear. And who is responsible for implementation of the plan. Know the details and stages of training to implement the plan. And has the necessary resources.
Three. To check (Check) is monitoring and evaluating performance. Assessment should evaluate the performance of the organization that can perform as planned or not. The contents of the plan are complete or not. The evaluation found that the department is required to meet the goal to create a standard for implementation in next time.
Four. Amended (Act) in the performance of the standard of performance to be used as guidelines in the future. And make changes in the results did not meet the target set. When the results were accepted by all parties then prepared a report to the executive agencies and other organizations in mind. What if it were not objective or target set, the result of bad planning from the beginning. Planning Organization to find the cause of the poor first. And then improve the quality of planning. And improve the content of the plan with
There is a critical component of TQM 3.
A. To their customers (Customer Oriented), customer (Customer) is the key to business survival. The purpose of business is to create and maintain customer master Peter F. Drucker, the management of contemporary (Modern Business Management Guru) to encourage the idea that a business can survive. The customers who buy a product or service. Whether the business is a big one. If you can not sell products or services to the target. Do not be achieved. Customers is quality. And customers. The staff in all business organizations. It is not in operation at all stages. To create quality work to clients. Not only to appease the boss. The salary is the customer happy and stable life. Customers have priority in every business organization needs to learn. And try to think like a customer. As well as their participation in the operation and troubleshooting of the business. In order to meet the demand. Satisfaction. And appreciation of the real customer.
In addition, the focus will not be limited to actual customers or the customers (External Customer) to purchase goods or services of the business only. It will expand coverage to employees. Or those next to us. The wait for the service of our customers within the (Internal Customer) and we will act as a delivery (Internal Supplier) to deliver performance and satisfaction to them. This will create an ongoing relationship. Chain quality (Quality Chain) of the raw material (Supplier) suppliers and internal customers. To customers who purchase goods and services with the business. The relationship must be consistent and continuous support as appropriate.
If you have a portable supply chain deficiencies. It will make the delivery of quality products, lack of integrity. And create more problems. Therefore, all employees must have a sense of quality. And excellence. Get things done and not perfunctory. But remember that his work will have an impact on the quality of the product. Business or service delivery to customers. If his work has also resulted in the further obstacles. And provide customers with quality products and services. This will have a negative impact on his eventual return.
Two. Of continuous improvement (Continuous Improvement) of the continuous innovation. The organization must be developed continuously. Development continues to cause momentum (Momentum), which will make your business move forward with a streamlined and efficient. Can solve problems and develop a complex and comprehensive organization. The TQM organization made the decision to revise it. And change. The guidelines for the operation.
1.1 Analysis and review of operational information and to find ways to improve the environment. And improve the quality of the system and the innovative and sustainable.
1.2, trying to find ways to solve problems. Development and implementation of simple but high results.
1.3 Monitoring and evaluation of a systematic nature, and not as a loss of detection.
Three. The participation of employees (Employees Inovation) All employees and staff.
And the executive agencies to work together. All departments must work as a member of the same quality (Nat Union Ekhr ,2545:60 I-64 South).
Concluded that TQM means to deal with the customer. Which shall be operated continuously. And arising from the participation of all members of the organization. This will not stop execution, dynamic or static.
TQM is a broad scope of operations, which cover more than a guarantee of quality or TQM is a business process. To create complete customer satisfaction at every stage. Both inside and outside the organization. (Oakland, 1993).
The objective of TQM.
A. To reduce costs and improve the quality of the product or service is intended primarily for performance quality. To its existence. And competitiveness of the organization.
Two. Satisfaction and customer loyalty. The client is a top priority for today and tomorrow. The business must operate proactively. Customers to obtain and maintain continuously.
Three. To job satisfaction. And improve the lives of his staff are committed and dedicated in the business.
Four. Efficiency of operations and future growth. The aim is to create a perfect quality. This is consistent with the philosophy of organizational learning. The focus is on learning and development for the survival of the organization. We may be said that TQM is an important tool in building a learning organization (Federation of Music Ekhr ,2545:66 I-67 South).
Benefits of TQM.
A. Help executives and organizations to recognize the problems of customers. And the real needs of the market. Products and services to meet the customer satisfaction.
Two. To focus on simple systems and the results are reducing waste and inefficiency in the operation. And cost effectively.
Three. Develop the procedures and data storage functions. Efficiency, transparency, accountability and not to waste time on tasks that do not add value to the business.
Four. Employees involved in ground operations. Troubleshooting The revenue of the business. Employees with job satisfaction.
Five. The development of the organization. The highest quality in all dimensions (Nat Union Ekhr ,2545:67 I-68 South).
The application of TQM to the organization to achieve quality.
Organization Quality (Quality Organization) must be modified at any time because of the dynamics. Therefore, in assessing the quality of a concrete rather difficult. However, the general quality of the organization can be considered as criteria for the award of Malcolm Baldrige (Malcolm Baldrige Quality Award) or MBQA of the United States is as follows.
A. Leadership (Leadership).
Two. Data, information, and analysis of information (Information and Analysis).
Three. Strategic quality planning (Strategic Quality Planning).
Four. Of Human Resource Development (Human Resource Development and Management).
Five. The quality process (Management of Process Quality).
6. Quality and Performance (Quality and Operation Results).
The application of TQM in the organization to achieve the results. The operation continues. And it is very worthwhile if you are able to create a TQM implementation in an organization. The next step in TQM implementation is as follows.
A. To select and appoint a person responsible for the development of the organization. The senior management has been generally accepted in the organization. And those selected will be able to work full-time monitoring, evaluation and problem solving.
Two. Of planning operations. Management and staff share the vision and strategy for quality. This provides a framework for the short, medium and long-term plan by the deadline. Communication and understanding across the organization to create awareness about TQM is a management development, leadership and team building. The knowledge and skills in quality management. TQM is the culture system, documents are made so as not to waste time with paperwork. The structure and systems. The evaluation and reward systems to focus on the work of the team.
Three. The operating plan is a systematic practice. To conform with the master plan. Opportunity for stakeholders to participate. The problem that causes the system.
Four. Monitoring and evaluation is determined to improve. And practices that achieve the highest quality always. Not satisfied with the success. It must strive to improve all the time.
Five. A reinforcement to philosophy. And implementation of TQM to remain constant.
Human resource planning.
Management functions. Is the duty of every manager must face, Henry has a duty to manage the place. The formula is as follows POCCC = Planning (Planning) Organization (Organizing) commands (Commanding), coordination (Coordinating) control (Controlling).
Planning - the objective. Targeting. The strategies and guidelines for the recruitment activities. For an organization to achieve the desired objectives and goals efficiently and effectively.
Human resource planning. The process used to forecast human resource needs of the organization. This will affect the procedures related to personnel and response to environmental factors. Before I joined the organization. While working within the organization. Until he is removed from the organization. The organizations are only guidelines and ensure that the organization will have to always have enough. As well as to the quality of working life at the right. Able to work effectively and efficiently meet the objectives of the organization with the goal to the performance. Stability and growth of the organization. People and society. Includes the following components.
Process - need to continue with the planning of human resources. The collected data were analyzed to check for updates and changes to traditional practices as well. The immediate solution of the time.
Expectations - the expectations of the future needs of the organization or direction that tends to come out in any way, such as size, organization and process changes. This ensures the most efficient human resources.
Practice - the practical way to approach each other as human resources from recruitment selection, training maintenance personnel until retirement. In order to comply with the objectives of the organization of social and political change accordingly.
Organization and Personnel - Human Resource Management with the ability to create and maintain a balance of human resources within the organization to a reasonable level at all times. Human resource planning is a tool and guideline to ensure that the organization will have the quality to work in a reasonable amount without any conditions, the excess or shortage of up
The Human Resource Planning is a continuous process that is used to predict and determine how operational activities in order to maintain a balance of people in the organization to a level suitable for both short and long term. (I stick to the quality and quantity time to find).
The need for planning.
A. To support the ongoing transformation of the time. Whether it is social. Technologically advanced economy.
Two. The organization is ready for the changes that occur as conditions change. Affecting the organization, such as manufacturing. Products + services to financial resources. So we need to analyze and predict changes to adopt the plan.
Three. To provide guidelines for the organization. The activities of the people. From recruitment to selection, training, promotion, transfer, termination pay and benefits from the organization. The relationship is continuous.
Four. To achieve the quality.
Step 1: Preparation of (educational objectives of the organization, analyze the situation, the goal of the program, consider the possibility of compliance.
Step 2: Create a plan (set of options, choose the right choice, the plan).
Step 3 of the plan. (The personnel responsible for each section, the allocation of people, to understand, control).
Step 4 evaluation (comparison of performance against the plan. That the same or different. To analyze and improve programs to meet the situation, analyze the problem. To identify and try to find the root cause, proposed the idea to improve the efficiency and effectiveness).
How to predict the capacity of human resources.
An estimate of basic equations.
= The number of people who want to increase the number of people want it all - the number of people remaining.
= Total number of people want a fair amount / percentage of people.
2, the integrated planning model.
3, the statistical methods used.
4 The use of Markov models.
The fourth method is based on the information at the expense of precision and ease of implementation.
The recruitment and selection.
Recruiting people is to find someone who is well suited to the needs of a variety of sources. Who is responsible for recruitment will be accessible source of. And attract people with the potential to join the organization under the constraints of time and cost effectively.
Selection is recruiting people who are used to monitor the proceedings and to get qualified people joining the organization.
------- --------- The recruitment, selection and employment.
Recruitment and selection policy.
- Costs and benefits. The organization decided to hire someone to work in any role. It will be of interest to the organization with the cost and effort are put into the recruitment process for selecting and developing people.
- The source of the people. Recruiting people from within or outside the organization. There are both advantages and disadvantages of different.
- Justice.
- Political organization.
- Standards for selecting people to work. Credibility
Recruitment of people within the organization. - To take a position that is vacant or new positions open up.
The advantages to the morale of employees, cost savings in corporate recruitment.
Disadvantages resulting in a lack of creativity in the assessment. Solving problems and creating new business can not recruit people with the right to act in place with the people, causing a shortage of people within the organization.
Recruitment of people outside the organization. - To work in space.
Advantages - a wide range of opportunity analysis, problem solving and the development of innovative business that has a view that differs from the existing, creating opportunities for qualified candidates who are suitable for the job, the problem. shortage of people within the organization in terms of both features.
Disadvantages - wasting time and money in preparing for your organization. Affecting the morale of the people, not a good atmosphere in the performance of the organization may be a conflict of ideas or attitudes, etc..
Recruitment is done by people outside the organization. - The recommendations of the personnel present, the person Ken works with organizations, individuals come to apply the Walking, get the media, educational institutions, professional associations, organizations, labor unions, employment office, both public and private sector, to attract talented people from other agencies or the acquisition, temporary employment, the Internet, or other foreign workers.
Selection process to work.
A. To start recruiting.
Two. The interview process.
Three. To complete the application.
Four. Examination.
Five. The interview.
6. Of history.
Seven. Health.
Eight. The final selection.
9th. To get to work.
To start work before getting into the container must be known.
A. The probationary period is appropriate to evaluate the needs of new employees. And the ability or a change in the organization.
First, it affects the efficiency and adaptability of people and place that is embedded in a sense, difficult to change. (In the adaptation, to impress, the recognition).
Training is to educate the people to be trained so that they have knowledge of training alone and training in the treatment process is quite straightforward. Can be implemented without much preparation. The objective is to enhance the knowledge, skills and experience, or change the behavior of people. It is used in the development of the skills learned. Improve attitudes. Behavioral changes as well as management skills.
Harbison and Myers said: "The training process is to use knowledge and skills Knowledge Skill Capacity and capability of people in society. In order to increase productivity. Productivity, in order to improve productivity, Quality, to reduce the cost of Cost, to reduce the accident rate will affect the cost and Risk, to reduce turnover Turn Over and absenteeism Absenteeism of people ".
Benefits.
A. To increase performance.
Two. To encourage saving.
Three. Help reduce the time to learn the job.
Four. Help to clarify the duties of supervisors and school work.
Five. Help motivate people to work for their own progress.
The method used in training - lectures, meetings, role-plays in real life situations, using case studies, demonstrations, seminars, training in practical situations to achieve familiarity with the environment and can adapt quickly.
Jobs and change jobs.
A. Promotion Promotion (in the professional / cross professional / managerial positions / salary adjustment).
Two. To reduce a Demotion to lower salaries. Limit the duties and responsibilities, opportunities and benefits reduced.
Three. Transfer to migrate to one location to another location in the same class. By the host state and are paid the same level. Duties will vary but may be temporary or permanent.
Four. To leave. Temporary employment. (Division of labor, reduction of working hours), the resignation, death, retirement,.
Termination with the aim to change that.
04.01. Improve the structure and operation of the organization.
02.04. Improve performance.
03.04. Promote compliance with corporate rules and penalties.
Evaluation of the work - to make compensation. The right to change the regular jobs. Additional training. Record staff. The administration of justice issues.
Factor in the evaluation.
A. Standard of work. Jobdescription.
Two. The act of the people around you.
Three. Objective assessment.
Compensation Compensation = salary, wage compensation.
Compensation is divided into 4 parts.
A. The importance of the work.
Two. To work in a (bonus).
Three. Special consideration.
Four. Other benefits (child labor and the insurance fee).
Compensation by the desire + jobs + work assignments.
As an incentive to attract attention and to work.
Factors affecting the force.
Employee wages and equal pay for comparable work values are equal, the effective build morale, loyalty and seniority, experience, knowledge, skills and understanding in one's ability.
Environment = general wage levels, the potential of the organization, cost of living, labor organizations, government
The compensation
A. Period of time - at work, rest (sleep, eat, toilet), and (day, day of rest).
Two. The reward - justice, security.
Herzberg's Motivators motivated by the recognition that "compensation is important to maintain people within the organization. The remuneration policy is appropriate, depending on the situation. And welfare is as important as the wage level with "The compensation must be related to the operation and the appropriate skills.
Direct compensation. (Usually in the form of money).
Wage - is based on hours of operation,.
Salary - the compensation to be paid at or above from the routine.
Indirect compensation. I do not cover the temporary
Compensation as required by law.
Compensation is not required by law, such as health insurance, the insurance
Merit pay = ability to pay.
Seniority pay = pay by seniority.
Welfare laws. Required by law, such as sanitation, first aid room, toilets to meet the basic needs of people. Promote the welfare and safety of the people. The good quality of life.
Apart from the welfare law. Shuttle service to the residents for special assistance. Recreation and sports, etc. To morale. Pleasure to work with unity and loyalty to the organization of a unified feel.
Talent Management (TM) = the management staff has the knowledge, ability and potential, or so-called "good people" who will be the focus of the organization.
The main idea was to have performed in the first potential. It will build morale for those who are competent. But if the outsider. The return value is high and unlikely to work for an organization that long. Need to develop good people are ready to grow with the organization. And monitor the employees were hiding in the organization.
TM = the process of notifying the agency considered all of the features in their own work. The core of the TM, the employee must be qualified in terms of
A - Attitude attitude towards issues such as work colleagues, the issues are also called Positive thinking.
A - Acceptability. Be accepted by peers, subordinates and superiors.
L - Learn ability with the ability to learn quickly, or stories.
P - Potential growth potential that can be managed in the future.
P - Performance The performance is excellent throughout.
C - Competency qualifications or competencies for jobs and benefit the organization, expectations and needs.
Training or staff development are as follows.
- Coaching, coaching,.
- Mentoring, mentoring,.
- Job Rotation Job rotation cycle,.
- Special Project assignments and special projects,.
- Work Shadowing training with close supervision of a staff mentor,.
- Learning Package is a learning system,.
- In-House Training course in delivering training,.
- Public Training Course to be sent to outside training.
Path to a pool of thousands of people in the organization to maintain them.
01. To work with a person who respected the Role model.
02. Have good working relationships with those around you.
03. Have a significant and meaningful.
04. Be recognized and appreciated by the organization.
05th. To create a better balance.
06. Has been coaching and support.
07th. To participate in various
08. Have good communication in the organization.
09. The performance appraisal system is fair.
10. Be given the opportunity to develop and progress in the organization.
11. Effect of the roles and expectations in the clear.
12th. And equipment appropriate to work functions and responsibilities.
Compensation
Internal Equity = the ability to come up with. Justice will happen to themselves and their colleagues. If the value is nearly the same return as well. The evaluation of the work.
External Equity = The comparison with the outside. A comparison with other compensation. Or collection. And to create a salary structure. And to define a strategy for paying compensation.
Individual Equity = occurred compared with that paid for or what to do. By creating a standard by the experience of working as a performance criteria. The level of education.
Compensation as a team to participate in work or paid by you.
Elements of the salary structure.
- Cost of living.
- The ability to pay of employers.
- Like the work of employees.
Strategy of the organization's compensation laws or regulations. Or negotiation.
Compensation strategies.
- The competition,.
- Trying to Balance fix cost and Variable cost,.
- I consider that to be a Team or Individual,.
- Consider the use of financial or non-financial,.
- Must have cost.
Evaluation of the Performance Appraisal is measured by the people to work effectively in the target period. Reasonable and appropriate to the standards set by revenue received from the organization or not. And to consider the potential of people working in the higher. The goal is to improve the company. Or the right people in the future.
Assessment.
A. Consider the appropriateness of the compensation of people. Such as salaries, wages or compensation that is consistent with the work done.
Two. Determine the appropriate performance of the job. That are appropriate to the need to improve training or how to move to the right and ability to work effectively.
Three. Consider changing the location of people. Evaluation function must reflect the performance of which is a factor in determining the merit of the people.
Four. Considered for training and development of the results of the evaluation function is an indication that people should be trained and developed in any form.
Five. Take note of the value of the results of the evaluation work will be recorded in the records of the management information that can be utilized to meet the demand.
6. Used in the administration of justice in areas such as conflict resolution, etc. within the organization.
Benefits of the assessment.
- A justice in determining the merit and promotion,.
- As a tool for control purposes,.
- Guidelines on training and developing people,.
- Make people aware of their own work,.
- Motivating people to work in full capacity.
Assessment - to understand the pros and cons of the scope so that it can be attributed to evaluate the performance of each type correctly, is an ongoing process to do all the time as appropriate to achieve the accuracy and It is fair to everyone who has been assessed. An evaluation of the performance, not the individual. The assessment must focus on the features of each task and the result is important, as duties and responsibilities of the head of every man, as well as those assigned by the organization, it must be accurate, Validity and reliability Reliability for The results are consistent with the objectives set and fair to all parties, to evaluate the results of the Feedback to the people involved. You have to be evaluated were aware of their performance during the recent period that is required or not, and should be improved, however. (Applied to the compensation, the position, to work, employment and evaluation of the results back to employees and to improve performance).
Planning - the objective. Targeting. The strategies and guidelines for the recruitment activities. For an organization to achieve the desired objectives and goals efficiently and effectively.
Human resource planning. The process used to forecast human resource needs of the organization. This will affect the procedures related to personnel and response to environmental factors. Before I joined the organization. While working within the organization. Until he is removed from the organization. The organizations are only guidelines and ensure that the organization will have to always have enough. As well as to the quality of working life at the right. Able to work effectively and efficiently meet the objectives of the organization with the goal to the performance. Stability and growth of the organization. People and society. Includes the following components.
Process - need to continue with the planning of human resources. The collected data were analyzed to check for updates and changes to traditional practices as well. The immediate solution of the time.
Expectations - the expectations of the future needs of the organization or direction that tends to come out in any way, such as size, organization and process changes. This ensures the most efficient human resources.
Practice - the practical way to approach each other as human resources from recruitment selection, training maintenance personnel until retirement. In order to comply with the objectives of the organization of social and political change accordingly.
Organization and Personnel - Human Resource Management with the ability to create and maintain a balance of human resources within the organization to a reasonable level at all times. Human resource planning is a tool and guideline to ensure that the organization will have the quality to work in a reasonable amount without any conditions, the excess or shortage of up
The Human Resource Planning is a continuous process that is used to predict and determine how operational activities in order to maintain a balance of people in the organization to a level suitable for both short and long term. (I stick to the quality and quantity time to find).
The need for planning.
A. To support the ongoing transformation of the time. Whether it is social. Technologically advanced economy.
Two. The organization is ready for the changes that occur as conditions change. Affecting the organization, such as manufacturing. Products + services to financial resources. So we need to analyze and predict changes to adopt the plan.
Three. To provide guidelines for the organization. The activities of the people. From recruitment to selection, training, promotion, transfer, termination pay and benefits from the organization. The relationship is continuous.
Four. To achieve the quality.
Step 1: Preparation of (educational objectives of the organization, analyze the situation, the goal of the program, consider the possibility of compliance.
Step 2: Create a plan (set of options, choose the right choice, the plan).
Step 3 of the plan. (The personnel responsible for each section, the allocation of people, to understand, control).
Step 4 evaluation (comparison of performance against the plan. That the same or different. To analyze and improve programs to meet the situation, analyze the problem. To identify and try to find the root cause, proposed the idea to improve the efficiency and effectiveness).
How to predict the capacity of human resources.
An estimate of basic equations.
= The number of people who want to increase the number of people want it all - the number of people remaining.
= Total number of people want a fair amount / percentage of people.
2, the integrated planning model.
3, the statistical methods used.
4 The use of Markov models.
The fourth method is based on the information at the expense of precision and ease of implementation.
The recruitment and selection.
Recruiting people is to find someone who is well suited to the needs of a variety of sources. Who is responsible for recruitment will be accessible source of. And attract people with the potential to join the organization under the constraints of time and cost effectively.
Selection is recruiting people who are used to monitor the proceedings and to get qualified people joining the organization.
------- --------- The recruitment, selection and employment.
Recruitment and selection policy.
- Costs and benefits. The organization decided to hire someone to work in any role. It will be of interest to the organization with the cost and effort are put into the recruitment process for selecting and developing people.
- The source of the people. Recruiting people from within or outside the organization. There are both advantages and disadvantages of different.
- Justice.
- Political organization.
- Standards for selecting people to work. Credibility
Recruitment of people within the organization. - To take a position that is vacant or new positions open up.
The advantages to the morale of employees, cost savings in corporate recruitment.
Disadvantages resulting in a lack of creativity in the assessment. Solving problems and creating new business can not recruit people with the right to act in place with the people, causing a shortage of people within the organization.
Recruitment of people outside the organization. - To work in space.
Advantages - a wide range of opportunity analysis, problem solving and the development of innovative business that has a view that differs from the existing, creating opportunities for qualified candidates who are suitable for the job, the problem. shortage of people within the organization in terms of both features.
Disadvantages - wasting time and money in preparing for your organization. Affecting the morale of the people, not a good atmosphere in the performance of the organization may be a conflict of ideas or attitudes, etc..
Recruitment is done by people outside the organization. - The recommendations of the personnel present, the person Ken works with organizations, individuals come to apply the Walking, get the media, educational institutions, professional associations, organizations, labor unions, employment office, both public and private sector, to attract talented people from other agencies or the acquisition, temporary employment, the Internet, or other foreign workers.
Selection process to work.
A. To start recruiting.
Two. The interview process.
Three. To complete the application.
Four. Examination.
Five. The interview.
6. Of history.
Seven. Health.
Eight. The final selection.
9th. To get to work.
To start work before getting into the container must be known.
A. The probationary period is appropriate to evaluate the needs of new employees. And the ability or a change in the organization.
First, it affects the efficiency and adaptability of people and place that is embedded in a sense, difficult to change. (In the adaptation, to impress, the recognition).
Training is to educate the people to be trained so that they have knowledge of training alone and training in the treatment process is quite straightforward. Can be implemented without much preparation. The objective is to enhance the knowledge, skills and experience, or change the behavior of people. It is used in the development of the skills learned. Improve attitudes. Behavioral changes as well as management skills.
Harbison and Myers said: "The training process is to use knowledge and skills Knowledge Skill Capacity and capability of people in society. In order to increase productivity. Productivity, in order to improve productivity, Quality, to reduce the cost of Cost, to reduce the accident rate will affect the cost and Risk, to reduce turnover Turn Over and absenteeism Absenteeism of people ".
Benefits.
A. To increase performance.
Two. To encourage saving.
Three. Help reduce the time to learn the job.
Four. Help to clarify the duties of supervisors and school work.
Five. Help motivate people to work for their own progress.
The method used in training - lectures, meetings, role-plays in real life situations, using case studies, demonstrations, seminars, training in practical situations to achieve familiarity with the environment and can adapt quickly.
Jobs and change jobs.
A. Promotion Promotion (in the professional / cross professional / managerial positions / salary adjustment).
Two. To reduce a Demotion to lower salaries. Limit the duties and responsibilities, opportunities and benefits reduced.
Three. Transfer to migrate to one location to another location in the same class. By the host state and are paid the same level. Duties will vary but may be temporary or permanent.
Four. To leave. Temporary employment. (Division of labor, reduction of working hours), the resignation, death, retirement,.
Termination with the aim to change that.
04.01. Improve the structure and operation of the organization.
02.04. Improve performance.
03.04. Promote compliance with corporate rules and penalties.
Evaluation of the work - to make compensation. The right to change the regular jobs. Additional training. Record staff. The administration of justice issues.
Factor in the evaluation.
A. Standard of work. Jobdescription.
Two. The act of the people around you.
Three. Objective assessment.
Compensation Compensation = salary, wage compensation.
Compensation is divided into 4 parts.
A. The importance of the work.
Two. To work in a (bonus).
Three. Special consideration.
Four. Other benefits (child labor and the insurance fee).
Compensation by the desire + jobs + work assignments.
As an incentive to attract attention and to work.
Factors affecting the force.
Employee wages and equal pay for comparable work values are equal, the effective build morale, loyalty and seniority, experience, knowledge, skills and understanding in one's ability.
Environment = general wage levels, the potential of the organization, cost of living, labor organizations, government
The compensation
A. Period of time - at work, rest (sleep, eat, toilet), and (day, day of rest).
Two. The reward - justice, security.
Herzberg's Motivators motivated by the recognition that "compensation is important to maintain people within the organization. The remuneration policy is appropriate, depending on the situation. And welfare is as important as the wage level with "The compensation must be related to the operation and the appropriate skills.
Direct compensation. (Usually in the form of money).
Wage - is based on hours of operation,.
Salary - the compensation to be paid at or above from the routine.
Indirect compensation. I do not cover the temporary
Compensation as required by law.
Compensation is not required by law, such as health insurance, the insurance
Merit pay = ability to pay.
Seniority pay = pay by seniority.
Welfare laws. Required by law, such as sanitation, first aid room, toilets to meet the basic needs of people. Promote the welfare and safety of the people. The good quality of life.
Apart from the welfare law. Shuttle service to the residents for special assistance. Recreation and sports, etc. To morale. Pleasure to work with unity and loyalty to the organization of a unified feel.
Talent Management (TM) = the management staff has the knowledge, ability and potential, or so-called "good people" who will be the focus of the organization.
The main idea was to have performed in the first potential. It will build morale for those who are competent. But if the outsider. The return value is high and unlikely to work for an organization that long. Need to develop good people are ready to grow with the organization. And monitor the employees were hiding in the organization.
TM = the process of notifying the agency considered all of the features in their own work. The core of the TM, the employee must be qualified in terms of
A - Attitude attitude towards issues such as work colleagues, the issues are also called Positive thinking.
A - Acceptability. Be accepted by peers, subordinates and superiors.
L - Learn ability with the ability to learn quickly, or stories.
P - Potential growth potential that can be managed in the future.
P - Performance The performance is excellent throughout.
C - Competency qualifications or competencies for jobs and benefit the organization, expectations and needs.
Training or staff development are as follows.
- Coaching, coaching,.
- Mentoring, mentoring,.
- Job Rotation Job rotation cycle,.
- Special Project assignments and special projects,.
- Work Shadowing training with close supervision of a staff mentor,.
- Learning Package is a learning system,.
- In-House Training course in delivering training,.
- Public Training Course to be sent to outside training.
Path to a pool of thousands of people in the organization to maintain them.
01. To work with a person who respected the Role model.
02. Have good working relationships with those around you.
03. Have a significant and meaningful.
04. Be recognized and appreciated by the organization.
05th. To create a better balance.
06. Has been coaching and support.
07th. To participate in various
08. Have good communication in the organization.
09. The performance appraisal system is fair.
10. Be given the opportunity to develop and progress in the organization.
11. Effect of the roles and expectations in the clear.
12th. And equipment appropriate to work functions and responsibilities.
Compensation
Internal Equity = the ability to come up with. Justice will happen to themselves and their colleagues. If the value is nearly the same return as well. The evaluation of the work.
External Equity = The comparison with the outside. A comparison with other compensation. Or collection. And to create a salary structure. And to define a strategy for paying compensation.
Individual Equity = occurred compared with that paid for or what to do. By creating a standard by the experience of working as a performance criteria. The level of education.
Compensation as a team to participate in work or paid by you.
Elements of the salary structure.
- Cost of living.
- The ability to pay of employers.
- Like the work of employees.
Strategy of the organization's compensation laws or regulations. Or negotiation.
Compensation strategies.
- The competition,.
- Trying to Balance fix cost and Variable cost,.
- I consider that to be a Team or Individual,.
- Consider the use of financial or non-financial,.
- Must have cost.
Evaluation of the Performance Appraisal is measured by the people to work effectively in the target period. Reasonable and appropriate to the standards set by revenue received from the organization or not. And to consider the potential of people working in the higher. The goal is to improve the company. Or the right people in the future.
Assessment.
A. Consider the appropriateness of the compensation of people. Such as salaries, wages or compensation that is consistent with the work done.
Two. Determine the appropriate performance of the job. That are appropriate to the need to improve training or how to move to the right and ability to work effectively.
Three. Consider changing the location of people. Evaluation function must reflect the performance of which is a factor in determining the merit of the people.
Four. Considered for training and development of the results of the evaluation function is an indication that people should be trained and developed in any form.
Five. Take note of the value of the results of the evaluation work will be recorded in the records of the management information that can be utilized to meet the demand.
6. Used in the administration of justice in areas such as conflict resolution, etc. within the organization.
Benefits of the assessment.
- A justice in determining the merit and promotion,.
- As a tool for control purposes,.
- Guidelines on training and developing people,.
- Make people aware of their own work,.
- Motivating people to work in full capacity.
Assessment - to understand the pros and cons of the scope so that it can be attributed to evaluate the performance of each type correctly, is an ongoing process to do all the time as appropriate to achieve the accuracy and It is fair to everyone who has been assessed. An evaluation of the performance, not the individual. The assessment must focus on the features of each task and the result is important, as duties and responsibilities of the head of every man, as well as those assigned by the organization, it must be accurate, Validity and reliability Reliability for The results are consistent with the objectives set and fair to all parties, to evaluate the results of the Feedback to the people involved. You have to be evaluated were aware of their performance during the recent period that is required or not, and should be improved, however. (Applied to the compensation, the position, to work, employment and evaluation of the results back to employees and to improve performance).
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